Project Manager, Account Manager

Confidential Employer | Dallas, TX, United States

Posted Date 11/18/2021

Education Technology Company seeking a project manager, account manager - Work from home remote position!  Position will be responsible for assisting with managing implementations of our Learning Management System for clients, along with creating documentation and training for our LMS platform.

Applicant will work directly with clients to identify their needs and determine how existing platform features can be utilized to accomplish those needs. During implementation, this position will be responsible for working with the client and coordinating with the technical team to make sure that requirements are clearly documented, implemented, and that the project stays on track. Post implementation, it will be the responsibility of this team member to work with customers to identify any bugs/additional requirements, and then work with the tech team to ensure they are resolved. For most of our clients the goal is to establish a long term ongoing relationship and help them continue to get the most out of platform and new features. This will require an ongoing relationship with most clients with regular check-ins.

Along with managing projects the applicant will assist with developing training and documentation for our platform. We anticipate this will involve creating screen recordings using software such as camtasia. Additionally this role will assist with creating documentation outlining how to utilize existing features, as well as introducing new features.

Willing to work with the right candidate and open to either part time or full time remote work. 

Required Skills
1) Good verbal and written communication
2) Ability to work well with customers
3) Good understanding of the web, previous experience in education technology is a plus
4) Attention to details and the ability to keep a project on track
5) Ability to learn new things, including software
6) Experience creating screen recordings and training
7) Self directed problem solver that is willing to take initiative.

To apply please send a resume, samples of previous work (if available) and salary requirements. 


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