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3 results found

Service Design Lead, U.S. Based Contact Center

Delta Defense, LLC - Aug 14, 2026
Location-based
Full-time
Salary
West Bend, WI
Service Design Lead Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/ Are you passionate about designing service experiences that empower employees and elevate customer outcomes? Delta Defense is seeking a strategic and hands-on leader to shape the end-to-end advisor experience within our contact center. This role sits at the intersection of operations, process design, and strategy—ensuring that workflows, systems, policies, and expectations align to create a frictionless and scalable service model. You will act as both an architect and hands-on change agent: designing future-state workflows while rolling up your sleeves to implement and manage improvements. This role will focus on defining how work should flow, translating operational needs into structured requirements, and ensuring technology enables — rather than complicates — the advisor experience. This is a high-impact role that directly influences advisor productivity, service quality, retention, and overall contact center performance. The right candidate will serve as a trusted thought partner to leadership while driving tangible operational improvements across the entire contact center. This is a great fit if you’re energized by digging into root causes, using data and frontline feedback to prioritize the right opportunities, and can lead sustainable change from pilot through adoption.
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CNC Machine Operator, Machinist

Mecha, Inc. - Jul 18, 2026
Location-based
Full-time
$17 - $25/hr
Salary
Raleigh, NC 27607
Mecha, Inc. is a U.S. owned and operated CNC machine shop and engineering design firm specializing in industrial military electronic enclosures and custom parts for companies like SpaceX and Raytheon. We are looking for hard-working Americans who want to work in a fast-paced, high-tech manufacturing environment. No experience necessary. If you are just looking for a job, look elsewhere. If you are looking for a great paying, long-term career with upward mobility, apply now. Mecha, Inc. is a Raleigh, North Carolina manufacturing company that offers an unmatched opportunity for career growth, only limited by your effort, ability, and ambition. NO EXPERIENCE REQUIRED Experience working in a CNC machine shop is great but not required. No experience with specific tools is needed, but basic mechanical aptitude is necessary. Any education level is okay; high school, GED, associate’s, bachelor’s, etc. You must be precise, detail-oriented, and meticulous. You must be able to think, analyze, and solve problems. Being hard-working, calm, logical, and clear-headed will land you this job. SIMPLE TO LEARN, BUT TAKES A LIFETIME TO MASTER Learn to operate and setup high-tech CNC machines with on-the-job training. If you can follow procedures without deviation, you are already 90% there. This is a production-focused opportunity. We publicly post metrics that let you know exactly how you are performing compared to your coworkers. The work is as much mental as it is physical. You have the opportunity to learn something new every day. If you have any ambition, this is the place to quickly build your career. JOB DESCRIPTION Multiple openings for first, second, and third shifts, and some weekends. Operate, set up, and maintain CNC machines and ancillary equipment. Deburr and inspect parts using basic tools of the trade. Some cross-training in Assembly/Shipping as needed. Read and follow assembly instructions and engineering drawings. Opportunity to move into CNC programing, depending on aptitude. INCREDIBLE BENEFITS Performance-based raises Medical insurance coverage Dental insurance coverage Vision insurance coverage Long-term disability, short-term disability, and basic life insurance Simple IRA with company match PTO and paid holidays First, second, third, and weekend shifts available Flexible with school schedules Drug-free workplace Opportunity for career growth Consistent pay increases as you learn more skills Performance-based bonuses Keywords: military, industrial, enterprise, commercial, schools, hospitals, plant, facilities, technical, industrial, National Guard, Marines, Army, Air Force, career, engineering, machine, machine shop, machining, machinist, machine operator, embedded computer, components, custom, custom parts, defense, aerospace, automotive, medical, manufacturing, soldering, assembly, technician, CAD, CAM, CNC, MasterCAM, SolidWorks.
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