About Maddox PRO

Maddox PRO is a shared services organization and sister company to Maddox Industrial Transformer, the nation’s leading provider of electrical transformers to the commercial and industrial market. PRO stands for Professional Resource Organization. We exist so Maddox can stay focused on building and selling transformers while we handle the surrounding work: facilities acquisition, development, construction, and maintenance across all Maddox locations, along with community engagement and business investments in the towns where Maddox operates.

Maddox PRO was founded on the same Christian values that drive Maddox, and we are committed to investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and believe that a thriving business and a thriving community go hand in hand.

About Maddox PRO + You

We are seeking a self-starting, detail-oriented Property Manager to manage the operational and financial health of our growing real estate portfolio. This is a high-accountability role that sits at the center of our Real Estate team, working with the Real Estate team to ensure that all properties are managed with excellence.

The primary mission of this role is to ensure our assets are performing as intended, starting with the disciplined management of rent collections and tenant compliance. This role is for someone who finds deep satisfaction in organization and "clean" accounts. You will be the primary point of contact for our tenants, ensuring that rent is collected, lease terms are met, and the property remains a professional reflection of Maddox PRO’s standards.

Core Responsibilities

Financial

• Ensure rent is paid on time and in full.
• Follow up on late payments, issue notices, and apply late fees per lease terms.
• Coordinate with accounting to ensure tenant accounts are accurate. 

Administration

• Serve as the first point of contact for tenant inquiries, concerns, and maintenance requests.
• Maintain lease records, track expirations, renewals, and rent escalations.
• Coordinate tenant move-ins, including keys, utility information, and insurance documentation. 
• Work as liaison between tenants and in-house construction team to prepare spaces for occupancy. 

Operations

• Coordinate with maintenance teams to resolve property maintenance issues promptly.
• Conduct regular property inspections to ensure assets meet company standards.

More About You

• You prefer disciplined systems over loose ends and "playing catch-up."
• You are comfortable having "tough" conversations about money and lease compliance with a high level of professionalism and grace.
• You are unflappable under pressure and can handle multiple tenant requests without losing your focus.
• You are highly organized, your spreadsheets are clean, and your files are easy for others to navigate.

Skills & Experience

• Lease Administration: Ability to read complex commercial leases and identify critical "trigger dates" (escalations, renewals, and insurance expirations).
• "Firm but Fair" Communication: Exceptional written and verbal communication skills; the ability to ensure lease terms are being met while providing excellent customer service.
• Administrative Discipline: High proficiency in the Google/Apple ecosystem. You are "detail-obsessed.”
• Experience: 2+ years in property management, real estate administration, or a high-volume accounts receivable role.

Basics

• Full-time
• In-office role based in Battle Ground, WA.
• Availability: Standard business hours, with the reliability to handle urgent property issues if they arise.

Compensation & Benefits

• Pay range: $28-$38/hourly DOE.
• Comprehensive benefits package averaging $20,000+ per year (depending on eligibility), including:
• Health & wellness benefits (insurance or cash-in-lieu options)
• 401(k) with 100% match up to 8% of wages
• Paid maternity and paternity leave
• Paid holidays, PTO, and family-life gifts
• Vision, dental, disability, and life insurance

Pro Tip

We receive a high volume of applicants. If you want to stand out, include a few sentences telling us what specifically attracted you to this role and why you believe you would thrive coordinating Maddox properties.

About Maddox PRO
Maddox PRO is a shared services organization and sister company to Maddox Industrial Transformer, the nation’s leading provider of electrical transformers to the commercial and industrial market. PRO stands for Professional Resource Organization. We exist so Maddox can stay focused on building and selling transformers while we handle the surrounding work: facilities acquisition, development, construction, and maintenance across all Maddox locations, along with community engagement and business investments in the towns where Maddox operates.

Maddox PRO was founded on the same Christian values that drive Maddox, and we are committed to investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and believe that a thriving business and a thriving community go hand in hand.

About Maddox PRO + You:
We are seeking a dependable and detail-oriented Facilities Support team member to help maintain clean, welcoming, and well-kept spaces across our Battle Ground campus. This role is essential to keeping our workspaces and client-facing areas clean, safe, and functional. You'll be part of a team that takes pride in creating a hospitable environment for our employees and guests.

More about You:
Your key responsibilities will include:

• Perform daily janitorial duties at multiple Maddox buildings (offices, retail, and Airbnb spaces)
• Indoor and outdoor cleaning, including sweeping, mopping, vacuuming, and trash removal
• Clean and restock restrooms, and respond to cleaning needs throughout the day
• Assist with setup and teardown for company events
• Support seasonal deep-cleaning projects
• Identify and report any maintenance issues or safety hazards

Experience & Requirements:

• Ability to work independently and take initiative
• Valid driver’s license required for travel between sites
• Excellent communication and teamwork skills
• Must be able to work before or after normal business hours to avoid disrupting operations

Schedule:
Two shifts available: 5:00 AM – 2:00 PM or 10:00 AM – 7:00 PM
This role may be filled by either two part-time positions or one full-time employee.

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox:

We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America.

Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work.

Discover more at: https://www.youtube.com/@MaddoxTransformer or https://www.maddox.com/ 

About Maddox + You:

Your primary responsibility will be investigating and resolving warranty claims and return requests. You will serve as the primary point of contact throughout the claims process while gathering facts, evaluating documentation, and making sound decisions based on warranty coverage, company policy, and other available information to substantiate or deny customer claims.

This role requires clearly understanding the facts, evaluating the situation, and determining the best resolution for everyone involved. Some claims will be approved, some will require creativity, and others will need to be denied. Your ability to make fair, defensible decisions and communicate them professionally is critical to success.

You will work cross-functionally with internal teams and external vendors to investigate issues, identify root causes, and drive timely resolutions. Success in this role requires strong judgment, attention to detail, and the ability to navigate difficult conversations while maintaining positive customer relationships.

More about You:

• You enjoy solving complex problems and uncovering the facts needed to make sound decisions.
• You are comfortable making decisions in situations where information may be incomplete or conflicting.
• You can remain calm, professional, and confident during difficult conversations.
• You understand that great customer service does not always mean saying "yes." You are comfortable making decisions that customers may not agree with when those decisions are fair, justified, and in the best interests of Maddox.
• You exercise good judgment and can independently evaluate situations, weigh competing factors, and determine appropriate resolutions.
• You are resourceful and creative when developing solutions that balance customer satisfaction with business objectives.
• You maintain composure under pressure and do not shy away from conflict when it needs to be addressed.
• You can confidently explain and defend your decisions while maintaining positive working relationships.
• You are highly organized and able to manage multiple active claims without losing attention to detail.
• You take ownership of problems and follow them through to resolution.
• You have strong attention to detail and can identify inconsistencies, missing information, or potential risks.
• You know when to make decisions independently and when to seek additional input or escalation.

Experience:

This is not an entry level position, so prior relevant and demonstrated experience is required. 

• Experience in claims processing, investigations, dispute resolution, military service, law enforcement, account/project management, team leadership, or similar roles requiring independent judgment and decision-making.
• Experience handling escalated customer situations, complaints, disputes, or conflict resolution.
• Experience evaluating facts, policies, procedures, or evidence to make recommendations or decisions.
• Excellent written communication skills. You will manage a high volume of email communication and must be able to clearly explain decisions, expectations, and next steps.
• Proficient with basic computer software (G-Suite, Email, CRM’s, ERP’s, etc.)

Basics

• Full-time. The schedule is generally 7:00 AM - 4:00 PM.
• Drug-free workplace.

About Maddox:

We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America.

Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work.

Discover more at: https://www.youtube.com/@MaddoxTransformer or https://www.maddox.com/ 

 

About Maddox + You:

Your primary responsibility will be investigating and resolving warranty claims and return requests. You will serve as the primary point of contact throughout the claims process while gathering facts, evaluating documentation, and making sound decisions based on warranty coverage, company policy, and other available information to substantiate or deny customer claims.

This role requires clearly understanding the facts, evaluating the situation, and determining the best resolution for everyone involved. Some claims will be approved, some will require creativity, and others will need to be denied. Your ability to make fair, defensible decisions and communicate them professionally is critical to success.

You will work cross-functionally with internal teams and external vendors to investigate issues, identify root causes, and drive timely resolutions. Success in this role requires strong judgment, attention to detail, and the ability to navigate difficult conversations while maintaining positive customer relationships.

 

More about You:

• You enjoy solving complex problems and uncovering the facts needed to make sound decisions.
• You are comfortable making decisions in situations where information may be incomplete or conflicting.
• You can remain calm, professional, and confident during difficult conversations.
• You understand that great customer service does not always mean saying "yes." You are comfortable making decisions that customers may not agree with when those decisions are fair, justified, and in the best interests of Maddox.
• You exercise good judgment and can independently evaluate situations, weigh competing factors, and determine appropriate resolutions.
• You are resourceful and creative when developing solutions that balance customer satisfaction with business objectives.
• You maintain composure under pressure and do not shy away from conflict when it needs to be addressed.
• You can confidently explain and defend your decisions while maintaining positive working relationships.
• You are highly organized and able to manage multiple active claims without losing attention to detail.
• You take ownership of problems and follow them through to resolution.
• You have strong attention to detail and can identify inconsistencies, missing information, or potential risks.
• You know when to make decisions independently and when to seek additional input or escalation.

 

Experience:

This is not an entry level position, so prior relevant and demonstrated experience is required. 

• Experience in claims processing, investigations, dispute resolution, military service, law enforcement, account/project management, team leadership, or similar roles requiring independent judgment and decision-making.
• Experience handling escalated customer situations, complaints, disputes, or conflict resolution.
• Experience evaluating facts, policies, procedures, or evidence to make recommendations or decisions.
• Excellent written communication skills. You will manage a high volume of email communication and must be able to clearly explain decisions, expectations, and next steps.
• Proficient with basic computer software (G-Suite, Email, CRM’s, ERP’s, etc.)

Basics

• Full-time. The schedule is generally 7:00 AM - 4:00 PM.
• Drug-free workplace.

About Maddox + You:

As an Operations Manager, you will manage the overall operations of the production facility. You will be responsible for the effective and successful management of this production facility as a whole. This includes but is not limited to Safety, Environmental, Employees, Productivity and Quality for the facility and related staff.   

This is a very rewarding job and environment where you will lead a team of qualified industrial transformer technicians. Maddox is a great American company which values honesty, integrity, and recognizes the men and women who serve our customers, build up the team, and value the company and culture we've built.

Some of your activities will involve leading morning production meetings, coordinating production, holding monthly safety training, maintaining environmental documentation, performing quarterly and annual employee reviews, managing operational budgets, and updating job flow in our ERP system.

This is an ideal role for someone looking to work in a positive environment, with an employer who values and recognizes your strong character, stable lifestyle, and dedicated work ethic.

More about You:

• Investing in people motivates you to your work as a leader.
• You possess the ability to inspire and motivate people in a positive way. 
• You are confident in your abilities as a problem solver.
• People have always seemed to look to you for answers regardless of the position you held.
• You are calm and collected under pressure. Able to maintain focus when things get chaotic.
• You’re a good communicator; in-person, over the phone, and via email
• You enjoy and understand the benefit of working towards a solution as a team but are also confident in your own decision making skills. 

Basics:

• This position currently works 45 hours on a 5-day a week schedule. All day-time schedule (not night shift). The schedule changes slightly during Summer/Winter, but is generally 6:00 AM - 4:00 PM, Monday-Friday.

Experience & Education:

We value skills and experience (leadership, management), but we’re also willing to invest in training early-career candidates with the right attitude and ambition.

Pro Tip: We got a LOT of applicants, so please write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.

About Maddox + You:

You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application.

Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow.

Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.

More about You:

• You enjoy interacting with people and solving technical and commercial problems.

• Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.

• You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.

• You are focused and able to maintain good attention to detail.

• You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.

• You prefer a healthy team vs. operating as a lone wolf.

Skills & Experience:

We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.

Work Location: In office

About Maddox + You:

You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application.

Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow.

Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.

More about You:

• You enjoy interacting with people and solving technical and commercial problems.

• Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.

• You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.

• You are focused and able to maintain good attention to detail.

• You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.

• You prefer a healthy team vs. operating as a lone wolf.

Skills & Experience:

We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.

Work Location: In office

About Maddox + You:

As a technician, you would be working in a shop environment where your technical and mechanical skills will be developed to recondition dry-type and liquid-filled transformers.

This is not an assembly-line factory job. It’s a fast-paced, hard-working, but very rewarding environment where you will be part of a team of qualified technicians who rebuild industrial transformers. Maddox is a great American company which values honesty, integrity, and recognizes the men and women who serve our customers, build up the team, and value the company and culture we've built.

Your day-to-day activities will involve the evaluation, disassembly, reconditioning, and reassembly of electrical transformers; removing/replacing accessories, cleaning and repairing parts, replacing gaskets and seals, and performing basic MIG welding and metal fabrication. You will also be trained in basic electrical testing, as well as inventory evaluation, paint, and quality control procedures.

This is an ideal role for someone looking to build a career in a positive environment, with an employer who values and recognizes your strong character, stable lifestyle, and dedicated work ethic.

More about You:

• You love working with your hands to fix things and solve problems.
• You’re comfortable with online documentation and web-based software systems (with computer & smartphone)
• You’re a good communicator; in-person, over the phone, and via email.
• You’re a good learner; not a know-it-all.

Basics:

• This position works 40-45 hours per week on a 4-day a week schedule. All day-time schedule (not night shift). Schedule changes slightly during Summer/Winter, but is generally 6:00 AM - 5:00 PM. Some paid overtime is available during peak times.
• Employees are required to meet basic physical requirements for a heavy-equipment environment. Occasional exposure to confined spaces. Must know how to use basic hand tools, follow written instructions, etc.
• Paid time-off, paternity/maternity leave, 401k matching, health/wellness benefits, etc. Smoke-free, drug-free workplace.

Experience & Education:

We value skills and experience (welding, fabrication, general shop/mechanical skills, auto body prep/paint), but we’re also willing to invest in training early-career candidates with the right attitude and ambition.

About Maddox + You:

As a technician, you would be working in a shop and field environment where your technical and mechanical skills will be developed to simply repair or fully recondition dry-type and liquid-filled transformers.

This is not an assembly-line factory job. It’s a fast-paced, hard-working, but very rewarding environment where you will be part of a team of qualified technicians who rebuild industrial transformers. Maddox is a great American company which values honesty, integrity, and recognizes the men and women who serve our customers, build up the team, and value the company and culture we've built.

Your day-to-day activities will involve the evaluation, disassembly, reconditioning, and reassembly of electrical transformers; removing/replacing accessories, cleaning and repairing parts, replacing gaskets and seals, and performing basic MIG welding and metal fabrication. You will also be trained in basic electrical testing, as well as inventory evaluation, paint and quality control procedures.

This is an ideal role for someone looking to build a career in a positive environment, with an employer who values and recognizes your strong character, stable lifestyle, and dedicated work ethic.

More about You:

• You love working with your hands to fix things and solve problems.

• You’re comfortable with online documentation and web-based software systems (with computer & smartphone)

• You’re a good communicator; in-person, over the phone, and via email.

• You enjoy working with others

• You’re a good learner; not a know-it-all

Basics:

• This position currently works 45 hours on a 5-day a week schedule. All day-time schedule (not night shift). Schedule changes slightly during Summer/Winter, but is generally 6:00 AM - 4:00 PM. 

• This position requires occasional travel in a field repair capacity. Travel not to exceed 5 consecutive days away every 6 weeks.

• Will be transitioning to 40 hours on a 4-day a week schedule once staff levels allow. 6:00 AM - 5:00 PM. Some paid overtime is available during peak times.

• Employees are required to meet basic physical requirements for a heavy-equipment environment. Occasional exposure to confined spaces. Must know how to use basic hand tools, follow written instructions, etc.

Experience & Education:

We value skills and experience (welding, fabrication, general shop/mechanical skills, auto body prep/paint), but we’re also willing to invest in training early-career candidates with the right attitude and ambition.

About Maddox + You:

As a technician, you would be working in a shop environment where your technical and mechanical skills will be developed to recondition dry-type and liquid-filled transformers.

This is not an assembly-line factory job. It’s a fast-paced, hard-working, but very rewarding environment where you will be part of a team of qualified technicians who rebuild industrial transformers. Maddox is a great American company which values honesty, integrity, and recognizes the men and women who serve our customers, build up the team, and value the company and culture we've built.

Your day-to-day activities will involve the evaluation, disassembly, reconditioning, and reassembly of electrical transformers; removing/replacing accessories, cleaning and repairing parts, replacing gaskets and seals, and performing basic MIG welding and metal fabrication. You will also be trained in basic electrical testing, as well as inventory evaluation, paint, and quality control procedures.

This is an ideal role for someone looking to build a career in a positive environment, with an employer who values and recognizes your strong character, stable lifestyle, and dedicated work ethic.

More about You:

• You love working with your hands to fix things and solve problems.
• You’re comfortable with online documentation and web-based software systems (with computer & smartphone)
• You’re a good communicator; in-person, over the phone, and via email.
• You’re a good learner; not a know-it-all.

Basics:

• This position works 40-45 hours per week on a 4-day a week schedule. All day-time schedule (not night shift). Schedule changes slightly during Summer/Winter, but is generally 6:00 AM - 5:00 PM. Some paid overtime is available during peak times.
• Employees are required to meet basic physical requirements for a heavy-equipment environment. Occasional exposure to confined spaces. Must know how to use basic hand tools, follow written instructions, etc.
• Paid time-off, paternity/maternity leave, 401k matching, health/wellness benefits, etc. Smoke-free, drug-free workplace.

Experience & Education:

We value skills and experience (welding, fabrication, general shop/mechanical skills, auto body prep/paint), but we’re also willing to invest in training early-career candidates with the right attitude and ambition.