Branch Operations Manager

The Mold Pros Inc | Denver, CO, United States

Posted Date 5/08/2022
Description

The Mold Pros is seeking a Branch Operations Manager to join our team!

You will lead a team that is responsible for helping customers by providing product and service information.

Compensation is DOE and includes base pay + a substantial additional income based on profitability that you and your team will drive. Targeted annual compensation is $90,000 per year+ including incentive compensation.

Responsibilities include:

  • Performance Management, Employee management
  • Team scheduling
  • Handling customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Prepare scopes of work and inspection reports
  • Coordinate and schedule projects
  • Perform payroll and accounting functions
  • Reporting and CRM use.

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Team lead experience preferred
  • Payroll Processing experience
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Benefits include:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Veterans and military experienced candidates encouraged to apply!

We look forward to your application!

Refine by Categories
Other
Refine by Job Type
Full-Time
Location-Based
Pay Structure
Salary/Hourly

Share this job