IT Administrative Assistant

Confidential Employer | St. Louis, MO, United States

Posted Date 11/17/2021

IT Administrative Assistant

We are a growing small business dedicated to providing other small businesses with IT and cybersecurity solutions. Come work in a supportive team environment where all employees receive healthcare coverage, 401K retirement with 3% match, paid time off, learning and development opportunities, and cross-training. We are committed to the personal and professional growth of every person who works here.

Administrative Assistant Job Responsibilities

  • Answer IT help desk and main line calls, create tickets and assign to appropriate technical resource
  • Ensure smooth office operations by maintaining supply inventories, evaluating needs, and completing maintenance requirements
  • Support team by performing office tasks related to organization and administrative duties
  • Exhibit polite and professional communication via phone and email
  • Provide IT project coordination assistance to project managers
  • Provide IT support to technical team regarding ticket creation and client interface
  • Configure, quote, and order hardware for clients
  • Track all expenses in Excel spreadsheet
  • Schedule in-person and Zoom meetings and handle all invites for managing partners
  • Handle paperwork and electronic filing
  • Support accounting staff
  • Answering the front door and signing people in
  • Coordinating company parties and events
  • Keeping company kitchen in order
  • Coordinating with building manager
  • Make travel arrangements for staff such as booking flights, cars, and hotel reservations
  • Contribute to team efforts by accomplishing other administrative tasks as needed

Required Skills

  • Customer service
  • Detail-oriented
  • Microsoft Office
  • Tech savvy
  • Organization
  • Eager to learn

Education and Experience

  • High school diploma or equivalent education required, 4 year degree a plus
  • 2 years of administrative assistant experience
  • Proficiency in Microsoft Excel, Word, and Outlook
  • Valid driver’s license and current auto insurance
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