Donor Services AdvisorLeadership Institute

Leadership Institute is hiring a Donor Services Advisor, an early-career fundraising position on the Donor Services team. The Donor Services Advisor works directly with Leadership Institute donors to steward their support, strengthen donor relationships, and help ensure gifts are processed, acknowledged, and communicated with excellence. This position reports directly to the Deputy Director of Donor Services, who reports to the Senior Director of Donor Communications. This is an ideal position for someone looking to begin or grow a career in fundraising, donor relations, nonprofit development, or the conservative movement. This role will provide candidates with the skills and knowledge to build a strong foundation for future opportunities in major gifts, donor communications, development operations, direct mail fundraising, data management, and other career paths. This important work directly supports Leadership Institute’s mission to train conservative leaders, activists, and students through its training programs. Responsibilities The Donor Services Advisor serves as a key member of the Development team by cultivating relationships with donors, processing donors’ gifts, maintaining accurate donor records, and providing the highest level of service to LI supporters. Responsibilities include: Provide excellent customer service to all LI donors. Serve as one of the front-line representatives of Leadership Institute’s Development team. Process donor correspondence and promptly communicate important donor feedback, requests, or concerns to appropriate team members. Cage and process incoming gifts that are made by donors via phone, mail, and online. Acknowledge and receipt donations promptly and accurately. Call, email, and correspond with donors to steward their support and strengthen their connection to LI’s mission. Research donor backgrounds, giving history, interests, and financial information. Maintain data hygiene within LI’s donor database. Ensure donor records, contact information, donation history, and correspondence notes are accurate and up to date. Work closely with the Donor Services team, major gift officers, and key Development staff members to provide a high level of donor care. Participate in professional development opportunities through Leadership Institute trainings and one-on-one mentoring from LI Development staff. Additional fundraising and stewardship-related projects as requested. Professional Development This role offers significant opportunities for professional growth. As a Donor Services Advisor, you will learn the tactics and strategies behind relational fundraising, donor stewardship, high-dollar fundraising, online fundraising, direct mail fundraising, and donor care. The Development team will work with you to identify your strengths, interests, and opportunities for growth. Past employees in related roles have gone on to succeed as major gifts officers, Salesforce specialists, direct mail marketing managers, and other fundraising and conservative movement professionals. Ideal Candidate The ideal candidate is: Highly personable, professional, and warm. Detail-oriented and personally organized. Comfortable speaking with donors by phone. Hard-working and self-motivated. Able to work closely with a tight-knit team. Excited to learn and grow quickly. Able to thrive in a fast-paced, dynamic environment. Innovative, creative, and driven. Committed to providing excellent service to donors. Interested in fundraising and the conservative movement. Strong applicants will have customer service experience, strong interpersonal skills, a working knowledge of issues in the conservative movement, and an appreciation for Leadership Institute’s mission. Qualifications Applicants must understand conservative ideals and principles. To apply, applicants must complete the Public Policy Questionnaire and submit a resume. A personalized cover letter is encouraged. This role is not remote-eligible, and applicants must be available to work in the Arlington office. Compensation amp; Benefits This is a full-time, on-site position at Leadership Institute’s headquarters in Arlington, Virginia. The annual salary for this position begins at $55,000. Leadership Institute offers generous benefits including a company-paid medical, dental, and vision insurance, paid time off, retirement savings, company holidays, employee appreciation events, and free access to Leadership Institute training programs.