Lasik Patient Care Coordinator - Richmond, VA AreaThe LASIK Vision Institute
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Job Summary
We are Growing! Join us at LasikPlus, LVI & TLC!
Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in the United States?
Join LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] – and help us transform the lives of our patients!
Join LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] – and help us transform the lives of our patients!
We are looking for additional team members to join our Virginia Area vision center(s). This role is based in Richmond, VA with travel to our TLC Charlottesville location 2-3x a month and LVI Virginia Beach as needed. We offer a competitive salary, lucrative incentive plan(s), a 401k with a match, PTO, paid holidays, comprehensive medical benefits and ongoing professional development opportunities!
Primary Responsibilities
- A Patient Care Coordinator is a valuable asset to our OD/MD’s as they assist in providing excellent patient care to the patients during their visit
- This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed.
- Provide exceptional customer service during every patient encounter (in person or via our internal virtual care systems)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
- Comply with all company policies and procedures including HIPAA
- Verify patient information by interviewing patient
- Recording medical history, current medications and confirming purpose of visit
- Records all data in the patient's Electronic Medical Record (EMR)
- Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests
- Demonstrates working knowledge of eye anatomy
- General office duties and cleaning to be assigned by manager
- The employee is frequently required to stand, walk, and sit
We also kindly ask that you please complete our required 15-20-minute learning style assessment found here as this helps us get to know you! If you have already completed it, please disregard:
LCA Vision - CV Survey
https://dna.peoplebest.com/begin/28939/LCA-CV23?locale=en
LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] is an equal opportunity employer. This job description is merely a summary and in no way states or implies that these are the only duties to be performed by the applicant. Requirements represent minimum levels of knowledge, skills, and abilities. This document does not create an employment relationship or employment contract, whether express or implied.
