Technical Sales Specialist - Final Control ValvesPuffer-Sweiven

Company Description:  

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.  

Specialties:  

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:  

• Pressure Management  
• Isolation Valves & Actuation  
• Control Valves & Regulators  
• Process Control & Safety Systems  
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA  
• Reliability Solutions & Services  
• Specialty Pumps & Rotating Equipment  
• Instrumentation  
• Maintenance & Repair Services   

Duties and Responsibilities 

 

• Works with the Account Managers to develop proposals, define a scope of deliverables, assist with developing a project strategy and advise on technical elements of solutions implementation.
• Ensures the proper selection of products and services provided by the Company and the principals represented.
• Applies product and application knowledge to solve customer problems.
• Performs pricing, quoting, and processing of customers’ requests from sales queues.
• Utilize tools, such as Salesforce and Emerson software, to manage business processes.
• Participates in the interface with manufacturers, customers, and sales team to provide expertise and direction on proper selection and applications.
• Supports the sales team direction on customer expectations, pricing strategy, delivery of and overall project completion.
• Understands internal goals and how to positively impact sales team’s objectives.
• Collaborates with cross-team sales groups as needed to obtain project information and determine the best solution to serve our customer.
• Educates customers on the full benefit of products, services, and technology and on the proper application of solutions.
• Seeks to broaden scope of supply to cover as many Puffer-Sweiven products as possible.
• Participates in internal training programs and helps educate and broaden the sales team’s general application knowledge.

QUALIFICATIONS 

Education/Knowledge: 

•  BS/BA technical degree (Engineering/Supply Chain) preferred.  Experience in control valve sizing and control valve sales would be acceptable.
• Advanced technical knowledge/understanding of Flow Measurement Industrial Automation and Instrumentation industry

Experience/Skills: 

•  1-3 years as an inside sales representative or equivalent in a technical sales environment.
• Strong written and verbal communication skills.
• High level of PC proficiency including MS Office, principal supplied software, CRM and ERP internal business systems.

COMPETENCIES 

•  Strong problem solving and analytical skills to include the ability to use intuition and technical experience to solve problems and complement data.
• Strong customer service skills including prompt responses to customers, managing difficult customer situations, and meeting customer commitments.
• Ability to work in a team environment.
• Self-motivated towards driving successful results.
• Strong interpersonal skills and a demonstrated ability to be part of the team.
• Excellent communication skills including verbal, written, and listening skills.
• Ability to effectively plan, prioritize and organize individual work tasks.
• Approaches the position with the understanding of doing it right for the customer and Company displaying the highest ethical standards.
• Demonstrates cost consciousness by developing and implementing cost saving and revenue generating measures.
• Exhibits strong self-management skills to include adaptability and reliability and dependability; creative, innovative; demonstrates strong initiative; highly motivated.