ET Change Control Analyst ISecurity Service Federal Credit Union
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Job Summary
Participates in prioritizing incoming change requests, assesses impact, and approves and/or rejects submitted changes to ensure changes are implemented successfully and result in minimal impact to systems, applications, and resources. Analyzes and evaluates submitted Enterprise Technologies (ET) driven change requests to non-production and production systems, applications/infrastructure. Assesses risk and controls to identify systems, users, and other potential impacts when change is migrated. Communicates changes resulting from approved change requests that may potentially impact process, downtime, or maintenance awareness to impacted stakeholders. Assists in maintaining the Change Management processes and plan. Assists in preparation for the presentation of submitted change requests to the Change Advisory Board. Ensures that standardized methods and procedures are used to enable the efficient analysis and implementation of submitted changes to ensure that the change process supports the needs of the department. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education or comparable experience. Minimum three (3) years in change management experience or a software development, technical integration or business operations environment. Minimum of one (1) year in a Project Analyst, Project Coordinator, or equivalent project administrative role. Proven experience in participating in projects and ability to work with minimal supervision. Excellent interpersonal, analytical, written, and verbal communication skills. Strong process management and improvement skills. Outstanding teamwork, inter-personal, facilitation, organizational, listening and communication skills with proven ability to meet deadlines.








