Alarm Service Technician FALAllied Fire Protection

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  • Not-remote
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Salary
  • Austin, TX

Job Summary

 
 
 

ALARM SERVICE TECHNICIAN 

JOB DESCRIPTION 

 

Job Responsibilities include but are not limited to:  

 

  • Installation of fire alarm systems in residential, commercial, and industrial buildings 

  • Installation, service, and trouble-shooting of fire alarm systems along with all its related equipment 

  • Be a leader: oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm service superintendent. 

  • Ensure project results are achieved within financial and productivity budgets 

  • Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems 

  • Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture’s requirements 

  • Conduct/coordinate necessary testing of the system Ensure required certifications are complete. 

  • Instruct and train Helpers, apprentices, or other personnel in the basic process of service, repair and/or system installation 

  • Coordinate the daily work schedules and direct the daily tasks/productivity of assigned employees 

  • Maintain inventory on vehicle 

  • Perform all other duties assigned 

 

Expectations: 

 

  • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily 

  • Safety First  

  • Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.  

  • Ensure timely and accurate Incident and Accident Reporting 

  • Hold yourself accountable for all Safety Initiatives 

  • Hold yourself accountable for Safe Driving of Company Vehicles  

  • Ensure awareness and support of Stop Work Authority 

  • Complete all Training Requirements – Safety, Certifications, etc. 

  • Submit accurate Timesheet – job numbers/names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittal 

  • Ensure all required documents are complete, accurate and professional, with required signatures 

  • Ensure proper Inventory Management – review, update, and approve packing slips – submitted timely, proper material management 

  • Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc. 

  • Keep jobsites clean and organized  

  • Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent 

  • Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc. 

  • Timeliness – at the job on time; attendance; communication with supervisor; paperwork  

  • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities 

  • Maintain Quality Control i.e. reduce the need for return trips and warranty work 

  • Maintain a Professional appearance  

  • Communicate effectively and professionally within the department and with internal and external customers  

  • Teamwork – maintain positive interactions within your team, local office, etc. 

  • Actively Participate in required team meetings 

  • Ability to work overtime, out of town or on-call as needed 

 

Knowledge: 

  • Must have knowledge of fire alarm systems 

  • Understand fire alarm installation requirements 

  • Ability to properly read fire alarm blueprints, submittals and operation/product manuals. 

  • Minimum education of High School Diploma or Equivalent 

  • Forklift and scissor lift certification, preferred 

  • FAL required, FEL- B, K, A preferred

  • Understanding of NFPA codes and standards 

Work Experience:  

  • Minimum of 3-5 years of experience  

Skills and Competencies 

  • Ability to take direction from upper management  

  • Accurately complete and maintain all paperwork 

  • Maintain vehicle and tools as per company policy 

  • Must have valid state driver's license and good driving record 

  • Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented and Organized 

  • Knowledgeable with NFPA 72 rules and all necessary codes 

  • Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc. 

  • Demonstrate positive team work and ability to be a team leader and mentor 


  • Maintain a clean and safe work environment 

  • Comply with all company safety practices and the safety handbook 

  • Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction 

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