HR GeneralistBaptist Community Services (Park Central)

What You’ll Do

• Support employees and leaders by providing guidance and assistance on a variety of HR matters, including employee relations, performance management, recruitment, training, benefits, and HR policies and procedures.
• Build positive workplace relationships by serving as a responsive and approachable resource for employees and managers and helping promote a culture of teamwork, respect, accountability, and service.
• Maintain accurate HR records and data while ensuring HR practices and processes comply with applicable federal and state laws, regulations, and BCS policies.
• Partner with the HR team to develop and implement HR strategies, programs, and initiatives that support BCS’s mission, goals, and organizational objectives.
• Conduct workplace investigations with professionalism, objectivity, and discretion, helping ensure concerns are addressed fairly and appropriately while protecting both employees and BCS.
• Support recruitment efforts by assisting with job postings, reviewing and screening applications and resumes, communicating with candidates, coordinating interviews, and supporting managers throughout the hiring process.
• Coordinate onboarding and offboarding to help ensure new employees have a welcoming and successful introduction to BCS and departing employees experience a professional and consistent transition.
• Conduct exit interviews to better understand employee experiences and identify trends and opportunities for improvement.
• Conduct stay interviews to gather meaningful feedback from employees, identify what is working well, understand areas of concern, and help strengthen employee engagement and retention.
• Assist with HR policies and procedures by helping develop, update, implement, and communicate policies and responding to employee and manager questions.
• Support employee development and training by assisting with staff development initiatives and coordinating or overseeing required regulatory and compliance training.
• Contribute to HR projects and special initiatives that improve processes, strengthen employee services, and support the ongoing needs of BCS.
• Monitor HR metrics and trends, including turnover, voluntary and involuntary separations, time-to-hire, cost-to-hire, and other measures that help evaluate the effectiveness of HR programs and identify opportunities for improvement.
• Perform audits of HR processes and data to promote accuracy, consistency, compliance, and continuous improvement.
• Contribute to departmental and organizational goals by actively participating in initiatives designed to improve service, employee experience, and organizational effectiveness.
• Use employee and customer feedback to help evaluate and improve the quality and effectiveness of HR services.

What We’re Looking For

We’re looking for someone who enjoys working with people, approaches challenges with professionalism and good judgment, and understands that HR is about more than policies and paperwork. The ideal candidate is:

• Approachable, dependable, and service-minded
• A strong communicator who can work effectively with employees and leaders at all levels
• Comfortable handling confidential and sensitive information
• Fair, objective, and thoughtful when addressing employee concerns
• Organized and able to manage multiple priorities and deadlines
• Detail-oriented with a commitment to accurate records and follow-through
• A collaborative team member who is willing to jump in and help wherever needed
• Committed to continuous learning and staying current with HR practices and employment requirements
• Able to demonstrate BCS’s commitment to honesty, integrity, teamwork, superior customer service, and valuing our employees

Be Part of Something Meaningful

At BCS, every employee contributes to creating a caring, respectful, and supportive environment for the people we serve. The HR Generalist plays an important role in that mission by helping our employees feel supported, our leaders feel equipped, and our organization remain strong.

All BCS employees are expected to promote teamwork and cooperative effort, support and participate in the Life Enrichment program, provide the highest quality of products and services, promote superior customer service, follow all BCS safety policies, maintain a safe work environment, and participate in quality improvement efforts.

The above description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Other duties may be assigned as needed. BCS reserves the right to review and revise this job description as organizational needs change.