Electronics Refurbishment and FulfillmentER2 (Electronic Responsible Recyclers)

WHY WE EXIST:
At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

WHAT WE DO:
We partner with organizations to manage their technology needs from start to finish—from purchasing and deploying new devices to tracking equipment and responsibly disposing of outdated technology.

When technology can be refurbished, our sister company, Revive IT, helps give it a second life through testing, refurbishment, and resale. We also donate refurbished devices to under-resourced communities, helping bridge the digital divide while keeping usable technology out of landfills and creating a lasting positive impact beyond our business.

Our mission is to grow a sustainable company that provides opportunities for individuals to continuously improve; our vision is to empower uniqueness. Our core values are: Constantly Improving, Acting in Humility, Living a Life of Servanthood, and Relentlessly Pursuing Excellence.

THE OPPORTUNITY:

The Monitor Refurbishment Technician is responsible for testing, evaluating, and refurbishing computer monitors to ensure they meet established quality and functionality standards. This position will assess the value, functional condition, and cosmetic condition of monitors and assign appropriate grades based on company guidelines.

Key responsibilities include organizing, cleaning, and maintaining department inventory; processing items into inventory; conducting cycle counts; performing quality control inspections; and maintaining accurate inventory levels. The technician will also fulfill customer orders, prepare and package monitors for shipment, and build wholesale lots according to customer requirements.

Additionally, this role will assist with training and mentoring other employees and temporary labor, ensuring team members understand proper testing, refurbishment, grading, quality control, and workflow procedures.

HOURLY: Monday - Friday, 7:30 AM - 4:30 PM with a 1 hour unpaid lunch break.

Reports to: Memphis Production Lead 

Compensation: $20 - $23 / Hourly - DOE

Location: Memphis, TN

THE PERFECT FIT:

• Detail Oriented: Accuracy and maintaining standards are key. Applying correct SKU’s and accurate inventory management is crucial. Must have a keen eye for identifying defects.
• Team Player: The candidate must be highly flexible and adaptable. Must be willing and able to change priorities quickly and flex into other departments as needed. No job is underneath them. Must be able to work in a collaborative environment where everyone pulls their weight. Must pull no stops on meeting client ship date requirements.
• Long-Term: We’re not looking for someone who’s half-invested. Our team is growing FAST and we want you to grow with us. The right candidate will be looking to contribute for the long haul.

KEY SKILLS:

• Strong attention to detail and quality control skills
• Ability to work efficiently in a fast-paced environment
• Excellent problem-solving and troubleshooting abilities
• Strong teamwork and communication skills
• Flexibility to adapt to changing priorities
• Commitment to continuous improvement and excellence

THE DAY TO DAY:

• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Assess value of incoming gear
• Organize and sort production lanes
• Test monitors and other electronic devices
• SKU products
• Put items into inventory
• Pick and ship daily incoming orders
• Identify process bottlenecks
• Ongoing communication across departments 

THE VITALS:

• Knowledge of computer hardware
• Knowledge of inventory management systems 
• Skilled in researching specific models and assessing value
• Knowledge in standard shipping methods
• Skilled in SKU’ing devices accurately
• Skilled in following standards

PHYSICAL REQUIREMENTS:

• The ability to lift, push, pull, or carry heavy objects as needed 50+ lbs.
• Ability to work and look at a computer screen for extended hours per day.
• Ability to sit and/or stand for consecutive hours.
• Ability to work in a climate-controlled warehouse environment with some temperature fluctuations, moderate noise, and a fast-paced, busy atmosphere.

OTHER REQUIREMENTS:

• The ability to speak/read English fluently
• Legally authorized to work in the United States
• Valid Drivers License
• The ability to pass a drug test
• The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity.
• The ability to perform all work related duties free from any type of impairment.
• Clean criminal record and completely drug free 

WHY YOU'LL LOVE WORKING AT ER2:

• Full Comprehensive Benefits Package: Including medical, dental, vision, life insurance and many other supplemental coverages.
• 401(k) with company match (after just 90 days of employment!)
• Paid Time Off & Paid Holidays
• Competitive compensation
• Team-First Culture! No task is beneath anyone. We all pitch in where needed—even our CEO helps clean and restock bathrooms!
• Professional & Personal Growth and Development Opportunities
• Have a voice and make an impact! We empower our teammates to take ownership, think creatively, and drive meaningful improvements across the company.
  

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect! (Spoiler Alert: The next step is a one-way video interview!) 

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!) 

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com

Disclaimer: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Privacy Disclaimer: As part of your job application, we collect and process certain personal information about you. This information may include your contact details, work history, education, references, and other information relevant to assessing your qualifications. We collect this information solely for recruitment, hiring, and employment-related purposes. We do not sell your personal information.