PHA - AfternoonsNew Day Recovery (OnDemand Recovery Management)

About New Day Recovery:

New Day Recovery, located in Northeast Ohio, is an inpatient drug and alcohol treatment center dedicated to offering compassionate, supportive care for individuals facing addiction. Our mission is to provide a safe and therapeutic environment for patients as they take the first steps toward a brighter, healthier future.

Position Summary:

The Patient Healthcare Associate (PHA), plays a vital role in supporting patients through their recovery journey. PHAs assist with self-administration of medication and monitor patients experiencing symptoms of substance withdrawal. They ensure the well-being of patients through vital sign checks, crisis intervention, and maintaining accurate medical records.

This role requires a compassionate and composed individual capable of providing both physical and emotional support to patients as they work through challenging periods of recovery.

Hours: 

Join our team for the weekend shifts, working 2p - 10p to provide care and support when it’s needed most. This position is ideal for someone who prefers later hours and can deliver compassionate, high-quality service throughout the afternoon and evening.

Key Responsibilities:

• Medication Assistance: Guide patients in self-administering medication and monitor their responses to ensure proper adherence and timely intervention if needed.
• Vital Sign Monitoring: Accurately measure and document patient vital signs, including blood pressure, heart rate, temperature, and oxygen saturation, and take action as necessary if values fall outside of established parameters.
• Patient Interaction: Engage with patients in a non-judgmental, empathetic manner, offering emotional support and encouragement during their stay.
• Documentation: Record patient information accurately in electronic medical records, ensuring seamless communication of critical data within the care team.
• Crisis Management: Under the guidance of the detox nursing staff, assist in de-escalating potential crisis situations and ensure patient and staff safety.
• Light Housekeeping: Maintain a clean, organized environment that promotes patient safety and comfort.
• Collaboration: Work closely with the detox nursing team and other healthcare professionals to support patient needs and ensure high-quality care.
• Team Meetings: Participate in regular staff meetings and contribute to continuous improvement discussions.

Qualifications:

• Education: High School Diploma or equivalent required.
• Experience: Experience working in the medical field as an STNA or nurse’s aide preferred. 
• Certification: CPR/First Aid certification required, with training in Narcan administration.
• Skills:
  • Knowledge of HIPAA regulations and confidentiality requirements in healthcare.
  • Strong interpersonal skills, with the ability to communicate effectively and compassionately.
  • Excellent organizational and multitasking abilities.
  • Ability to stay calm and exercise sound judgment under pressure.

BENEFITS:

• • Health, dental and vision plans 
  • Optional Short-Term Disability
  • 100% company paid life insurance plan of $25,000 (with supplemental available).
  • 401(k) with above average matching after one year of employment.
  • Paid Time Off (PTO) begins accruing immediately upon first day of work.
  • 6 paid holidays
    

We are an approved site for the STAR Loan Repayment Program. Eligible employees may qualify to apply; eligibility and awards are determined by HRSA.

EOE / DFWP