Resident Monitor – Recovery Program (All Shifts)New Day Recovery (OnDemand Recovery Management)

New Day Recovery is hiring a Resident Monitor to support our residential treatment program. This role is a great fit for someone who thrives in a structured environment, values accountability, and wants to play a meaningful part in helping individuals rebuild their lives.

SHIFTS:   DAYS: 8:00 a.m. - 4:00 p.m.

                AFTERNOONS: 2:00 - 10:00 p.m.

                MIDNIGHTS: 10:00 p.m. - 8:00 a.m.

OVERVIEW

The Resident Monitor works directly with clients in early recovery—providing supervision, reinforcing expectations, and helping create a space where real progress can happen.

KEY RESPONSIBILITIES

• Support client admissions, discharges, transfers, and orientations
• Provide client supervision and safety monitoring, including routine rounds
• Encourage client engagement through structured activities and positive interaction
• Complete accurate documentation (including daily activity notes)
• Conduct urine drug screens and breathalyzer testing in compliance with protocols
• Monitor client phone use and program compliance
• Provide client transportation using company vehicles (as assigned)
• Maintain a safe, structured environment, including lights-out and shift checks
  

MINIMUM QUALIFICATIONS:

• 18+ years old
• High School Diploma or GED
• 1+ year experience in behavioral health, recovery, or residential care
  
• Ability to pass background check (BCI/FBI) and drug screen
  

PREFERRED SKILLS:

• Knowledge of addiction recovery and residential treatment environments
• Strong communication and interpersonal skills
• Ability to maintain professional boundaries and confidentiality
• Organized and able to manage multiple tasks in a fast-paced environment
• Basic computer skills (documentation, Microsoft Office, EMR systems a plus)

PHYSICAL DEMANDS:

• Lift up to 25 pounds
• Navigate stairs in a multi-level facility
• Sit, stand, and walk for extended periods
  
  

BENEFITS:

• Medical, dental and vision benefit programs
  
• 100% company paid life insurance plan 
• Paid Time Off (PTO) begins accruing immediately upon first day of work

EEO / DFWP