Property ManagerNM Residential

NM Residential is seeking an experienced and motivated Property Manager to join our team at University Studios Apartments in Cleveland, Ohio.

This individual will oversee the day-to-day leasing and property operations, including budgeting, resident relations, employee management, rent collection, and overall property performance.

Key Responsibilities

• Oversee daily property operations and ensure profitability and efficiency within the approved annual operating budget and company directives • Manage leasing activities, rent collection, and authorize corrective and/or legal action as needed • Follow up on all legal actions and ensure appropriate documentation • Review financial statements and work with onsite staff to identify issues and implement corrective measures • Review and oversee contracts, purchases, and approve invoices for payment • Support marketing strategies and maintain records of advertising efforts • Conduct regular property inspections to ensure high standards for building conditions, grounds, and unit turnover • Monitor office procedures, organization, and operational workflows • Ensure housing practices comply with all required inspections, permits, and licenses • Monitor and address property safety concerns • Coordinate regional or national purchasing/service opportunities • Hire, train, supervise, and support all onsite staff to ensure high performance • Evaluate performance of administrative and maintenance staff and make recommendations for promotions, salary increases, or terminations • Monitor rental activity and market conditions; recommend adjustments to pricing and marketing strategies • Communicate with residents to ensure compliance with property rules and regulations • Ensure onsite staff provides excellent customer service to residents and prospective residents • Handle disciplinary actions with proper documentation • Perform any additional tasks assigned by management

Qualifications

Education: • High school diploma or GED (required) • College degree (preferred)

Experience: • Minimum of 3 years of Property Management experience • Minimum of 5 years of apartment leasing, sales, or marketing experience

Skills and Abilities: • Strong analytical, organizational, and communication skills • Detail-oriented with the ability to manage multiple tasks and projects simultaneously • Ability to respond effectively to the needs of residents, contractors, and employees • Ability to direct and analyze both physical and financial operations of the property • Ability to supervise, train, coach, and motivate a large administrative and maintenance staff • Familiarity with budgets, accounts payable/receivable, delinquencies, collections, and financial reporting • Strong leadership abilities with the capacity to work independently and as part of a team

Employee Benefits

• 401(k) • Dental Insurance • Employee Assistance Program • Medical Insurance • Health Savings Account • Life Insurance • Paid Time Off • Professional Development Assistance • Vision Insurance