Operations AssociatePartnership Schools

  • Not-remote
  • $13 - $16/hr
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Hourly
  • Cleveland, OH

Job Summary

Job Title: Operations Associate
Location: Multiple Openings
Salary Range: $13–$16 hourly
Schedule: Full-time, 12-month position
Reports to: Director of School Operations (DSO)

Role Overview

The Operations Associate supports daily school operations by carrying out essential administrative and logistical routines under the direction of the Director of School Operations. This entry-level role helps maintain accurate records, responsive family communication, and a safe, welcoming school environment that supports students, staff, and families.

Responsibilities Include:

  • Support front-office operations by answering calls, greeting families and visitors, routing messages, and maintaining an organized, welcoming office.

  • Enter and maintain accurate attendance information and assist with routine family follow-up and documentation as directed by the DSO.

  • Support enrollment and re-enrollment by collecting forms, organizing student records, and following up with families about missing documentation.

  • Assist with scholarship paperwork collection and tracking under the DSO’s direction.

  • Follow visitor sign-in, student sign-in/sign-out, and authorized pickup procedures.

  • Maintain supply inventories, receive deliveries, and distribute materials to staff.

  • Assist with safety drills, inspections, and related operational documentation.

  • Prepare spaces and materials for school events, family meetings, and student activities.

  • Provide logistical support for arrival, dismissal, after-school programs, and student enrichment activities.

  • Maintain the confidentiality of student, family, and staff information.

  • Complete other related administrative and operational duties assigned by the DSO.

Qualifications

  • High school diploma or equivalent.

  • Strong organizational skills, attention to detail, and dependable follow-through.

  • A welcoming, professional approach to working with students, families, and colleagues.

  • Basic proficiency with email, spreadsheets, and data entry, with a willingness to learn school information systems.

  • Ability to manage multiple routine tasks, adapt to changing needs, and communicate promptly when support is needed.

  • Commitment to the mission of Partnership Schools and to serving school communities with care and respect.

  • Previous school, office, or customer service experience preferred.

  • Must successfully complete and pass all required background checks before beginning employment.

Compensation & Benefits

The salary range for this position is $13–$16 per hour. Benefits for full-time employees include health coverage, paid vacation and personal days, paid school holidays, and a retirement plan with an employer contribution.

If you are organized, dependable, and eager to support a mission-driven school community, we encourage you to apply!

 
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