Billing Specialist/ Customer Service

As a Billing Specialist, you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization.

Schedule: Monday–Friday (Eastern Time)

Remote: IL, MI, OH, TX, GA, PA

What you will be doing

• Problem-solving to reconcile outstanding balances from insurance companies and patients

• Discussing open balances with patients and collecting payment accordingly

• Maintaining collection agency accounts

• Placing outgoing calls to insurance companies and patients to resolve outstanding claims and balances

• Exhibiting knowledge of medical insurance and proper use of computer software

• Posting charges, payments, and adjustments in Allscripts Practice Management software

• Communicating effectively and professionally with physicians, coworkers, management, and patients

• Performing general office duties and other duties as assigned

What you know

Required

• High school diploma or GED

• Knowledge of ICD-10 and CPT codes

Desired

• One (1) or more years of customer service experience

• Ophthalmology, optometry, ambulatory surgery center, and/or optical billing experience

• Experience in revenue cycle management

What you will receive

• Competitive wages

• Robust benefits package including medical, dental, life, and disability (short- and long-term) insurance

• Generous paid time off (PTO) program

• Seven (7) company-paid holidays

• 401(k) retirement plan with company match

• An organization focused on People, Passion, Purpose, and Progress

• Inspirational culture

About Midwest Vision Partners

Vision is a precious gift. Midwest Vision Partners (MVP) is focused on improving and preserving it for as many patients as possible by cultivating a network of world-class ophthalmologists and optometrists who provide exceptional, patient-centered care. Midwest Vision Partners was founded in 2019 in partnership with Alpine Investors. Headquartered in Chicago, MVP proudly supports prominent eye care professionals in 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees, all focused on providing top-notch, customized results for each of our patients