Windows Administrator (Black Mountain, NC, US, 28711)Ingles Markets

The Company

Ingles Markets began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Ingles Markets’ headquarters and distribution center are located just 15 minutes outside of Asheville, NC in the town of Black Mountain.

The Team

We are a lean team that services 27,000 employees across 6 states. We work hard as a collective to ensure everything is accomplished, even if it is not in our job description. While we do take things seriously, we like to have fun while we are doing it, so we can create the most impact and difference in our community.

The Position

The Windows Administrator plays a critical role in maintaining and optimizing Windows-based physical and virtual servers across our enterprise environment. You will use your Windows systems expertise to support infrastructure that is highly available, secure, and scalable. The ideal candidate will also look for ways to use AI to improve system administration processes, increase efficiency, and reduce manual work. 

This position requires some weekend and after-hours work to support server patching and vulnerability management.

Key Responsibilities

• Manage and maintain the stability, security, and scalability of Windows-based systems, both physical and virtual.
• Coordinate and perform patching for servers and endpoints across both corporate and store environments.
• Research, design, and implement process improvements using AI and other appropriate tools to improve activities such as software installation, monitoring, and configuration management.
• Administer Active Directory (AD) and Group Policy, including security policy design, access management, and troubleshooting.
• Configure and deploy servers and hardware to meet project and operational requirements.
• Perform regular system health checks, verifying hardware integrity and server resource availability.
• Provide escalated support for system issues and participate in on-call and after-hours support for mission-critical issues.
• Document installation and configuration procedures to support repeatability and standardization.

The Ideal Candidate

• 7+ years of experience as a Windows Administrator in an enterprise environment.
• Experience patching Windows servers and managing server vulnerabilities.
• Experience with Windows Server setup, deployment, and maintenance.
• Strong experience supporting and troubleshooting Windows servers and desktop operating systems.
• In-depth knowledge of Active Directory and Group Policy management.
• Experience improving processes through automation, including the use of AI tools where appropriate.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical users and write clear documentation.
• Takes full ownership of their area of responsibility and works independently to set priorities, solve problems, and accomplish goals.
• Ability to work collaboratively with cross-functional teams to deliver technical solutions that align with business needs.
• Knowledge of security best practices for Windows servers, including patch management and vulnerability remediation.
• Willingness to work occasional weekends and after hours to support patching and vulnerability management, and to participate in on-call support for mission-critical issues.
• Must live in AL, GA, NC, SC, TN, or VA.