Now Hiring Bilingual Debt Collectors – Join Our Team!

Training Class Starts Monday, October 26, 2026!

Are you bilingual in English and Spanish? We want to hear from you!

Capital Management Services is expanding our third-party debt collections team, and we're looking for motivated individuals who are comfortable communicating with both English- and Spanish-speaking consumers.

What You'll Do

• Contact consumers regarding delinquent accounts and outstanding balances

• Negotiate payment arrangements and help consumers identify appropriate account resolutions

• Handle inbound and outbound collection calls in English and Spanish

• Work in a fast-paced, goal-oriented call center environment

• Accurately document account activity and follow applicable collection regulations

What We're Looking For

• Bilingual (English/Spanish) required

• Prior collections experience is a plus, but not required

• Call center, sales, or customer service experience preferred

• Strong communication, negotiation, and problem-solving skills

• Comfortable discussing outstanding balances and requesting payment

• Motivated, dependable, and goal-oriented

What We Offer

• $18/hour starting wage for bilingual collectors

• Commission opportunity

• $150 sign-on bonus after 60 days of employment

• Paid training starting October 26, 2026

• Full-time schedule

• Medical, Dental, and Vision benefits

• 401(k) and Paid Time Off

• Career advancement opportunities

With over 20 years of experience in the Buffalo area, Capital Management Services is a trusted leader in the debt collections industry. We provide the tools and training you need to succeed and grow.

Apply today to join our October 26, 2026 training class!

Job Type: Full-time

Work Location: In person

#ZR