Lending Admin Team LeadValley National Bancorp
Job Summary
Responsibilities include but are not limited to:
- Lead and guide a team of Lending Specialists and Sr. Lending Specialists, encouraging a collaborative culture that supports growth and development; provide training and support to staff.
- Act as an escalation contact and provide operational oversight on loan transaction closing requirements as well as post closing customer inquiries.
- Assist with the creation and continual refinement of processes, controls, standards, and training surrounding the end-to-end lifecycle of a loan transaction.
- Cultivate strong business relationships with key stakeholders across the firm.
- Partner with colleagues and Lending Specialist Manager to define, implement, and enforce operational metrics &KPIs to ensure service standards are met and communicated to all stakeholders.
- Manage complex issues where independent decision making and judgement are required to interpret loan documents, policies, industry standards, and processes.
- Assign daily assignments and projects. Ensure staff is completing assignments in a timely manner and meeting all deadlines. Handle personnel matters (i.e., interviewing, hiring, training, discipline, firing). Complete performance evaluations with input from relevant internal stakeholders.
- Review and approve all group-level reports, ensuring accuracy of information.
- Manages adherence with Credit policy. Responsible for reporting and eliminating past due loans, documentation exceptions and ordering of loan documentation.
- Ensure that Lending Specialists and Sr. Lending Specialists in the division meet all regulatory requirements.
- Support internal and/or external auditor & examiners, including the gathering of all materials and timely attending to all queries.
- Respond to requests for group-wide information and/or tasks from internal stakeholders and partners.
- Assist with the Business Continuity/Disaster Recovery plan for the department. Liaison with ISD. Ensure that contingency plans are executed through completion.
Required Skills:
- Excellent written and verbal communication skills.
- Strong leadership skills in a demanding and fast paced environment.
- Ability to deal effectively and tactfully with customers and vendors.
- Strong working knowledge of MicroSoft Office, Word and Excel required.
- Positive attitude, strong work ethic and a desire to work collaboratively across the firm
Knowledge of IBS preferred.
Required Experience:
- High School diploma or GED.
- Minimum of 5 years of loan administration experience.
Preferred Experience:
- Bachelor's degree with related administrative experience, preferably in a lead role.
- Prior supervisory experience.
