Housekeeper Lead - Westwood RidgeVivie (Knute Nelson / Walker Methodist)

Schedule: Full Time | 80 hours per pay period

Pay: $16-$17.50 (non-exempt), based on location, education, and experience 

Why You’ll Love Working at Vivie

• Competitive pay with employer-matched retirement and pay-on-demand
• Comprehensive health and wellbeing benefits
• Generous PTO and paid holidays
• Career growth with scholarships, training, and professional development
• Work-life benefits and modern technology that make your day easier

As a Housekeeper Lead, you’ll set the standard for cleanliness, comfort, and care across your community. You’ll supervise and support the housekeeping team while working alongside them to ensure that all resident rooms, shared spaces, and service areas meet Vivie’s high standards for safety, sanitation, and hospitality. Your leadership will help create a space that feels like home—for residents, families, and team members alike.

As a Housekeeper Lead, you will: 

• Supervise & Support the Housekeeping Team – Provide training, assign responsibilities, and oversee scheduling to ensure efficient, thorough coverage of resident apartments and common areas.
• Promote a Clean, Safe, and Welcoming Environment – Perform and monitor housekeeping duties including floor care, laundry, spa/salon upkeep, guest suite cleaning, and trash disposal while maintaining infection control standards.
• Lead by Example – Build positive relationships with residents and families. Ensure resident privacy and respectful handling of personal property. Address requests or concerns promptly and professionally. 
• Support Team Coordination & Department Operations – Help create and adapt cleaning schedules. Communicate cross-departmentally and report repair needs or equipment issues in a timely manner. 
• Other Duties as Assigned – The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. 

This job also requires: 

• High school diploma or equivalent preferred.
• Prior housekeeping experience required; experience in long-term care or assisted living preferred. 
• Previous team supervision or scheduling experience a plus. 
• Ability to operate floor care and cleaning equipment (e.g., buffers, vacuums, polishers).
• Excellent organizational skills and time management.
• Strong communication, teamwork, and customer service abilities.
• Ability to pass state mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, residents, and visitors. 

Additional Details:

• Employment Type: Hourly, non-exempt (eligible for overtime) 
• Department: Environmental Services
• Leadership Received: Manager of Environmental Services
• Division: Housekeeping
• Travel Requirements: No
• This role does not include supervisory responsibilities