Warehouse Associate |1st Shift Monday-FridayDaikin

As a Warehouse Associate, you will be responsible for off-loading, put-away, picking, staging, and moving products throughout the warehouse while providing professional customer service to internal and external customers. Success in this role requires attention to detail, a commitment to safety, strong organizational skills, and the ability to maintain an efficient, clean, and organized warehouse environment.

Responsibilities

• Receive, unload, inspect, and stock incoming products in designated warehouse locations.
• Pick, stage, and prepare customer orders for pickup, delivery, and branch transfers.
• Safely load, unload, move, and organize HVAC parts, supplies, and equipment throughout the warehouse.
• Ensure all products are received, stored, and handled according to established procedures.
• Maintain inventory accuracy and assist with inventory management activities.
• Complete customer will-call orders accurately and timely.
• Assist customers, Customer Service Representatives, Drivers, and branch personnel as needed.
• Support customer pickup activities by locating products, retrieving orders, and assisting with loading materials.
• Provide professional customer service to both internal and external customers.
• Maintain a clean, organized, and safe warehouse environment through good housekeeping practices.
• Wear required personal protective equipment (PPE) and company uniform while performing job duties.
• Follow standard operating procedures, established work processes, and company policies.
• Immediately report safety concerns, damaged materials, equipment concerns, or operational issues to management.
• Support overall branch operations and assist with additional duties and special projects as assigned.

Knowledge & Skill

• Effective verbal and written communication skills.
• High level of attention to detail and awareness of surroundings.
• Ability to safely load, unload, move, and organize products within a warehouse environment.
• Ability to work effectively in a fast-paced environment.
• Ability to understand and follow work instructions, policies, and procedures.
• Basic computer skills including inventory transactions, order processing, and data entry.
• Strong organizational and time management skills.
• Dependable with a strong work ethic and positive attitude.
• Ability to work independently and as part of a team.
• Ability to establish positive working relationships with employees, customers, and contractors.
• Ability to provide professional customer service to internal and external customers.
• Ability to work in a warehouse environment that is not climate controlled.

Experience

• One (1) year or more of warehouse experience preferred.
• Experience with receiving, stocking, order picking, staging, inventory management, or distribution operations preferred.
• Experience working in an HVAC, wholesale distribution, building products, warehouse, or contractor-focused environment is a plus.
• Customer service or counter sales experience is beneficial but not required.

Physical Requirements/ Work Environment

• Must be able to perform essential responsibilities with or without reasonable accommodation.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to frequently lift, carry, push, and pull materials weighing up to 40 pounds.
• Ability to repetitively handle lighter products and materials throughout the shift.
• Ability to participate in team lifts for heavier materials when required.
• Ability to bend, reach, stoop, climb, and perform physical warehouse activities.
• Ability to work in both warehouse and customer-facing branch environments.
• Ability to work in a warehouse environment that is not climate controlled.

About Williams Distributing