Service Specialist - FloatCalvin B. Taylor Banking Company

Calvin B. Taylor Banking Company has been ranked as low-risk by Red Balloon research. Click here to learn more.
  • Not-remote
  • $16.92 - $22.89/hr
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Hourly
  • Berlin, MD

Job Summary

Description

HERE, TAKING CARE OF CUSTOMERS IS ABOUT MUCH MORE THAN MONEY



At Taylor Bank, everything we do is about serving our community and building strong customer relationships.



WE ARE SEEKING: A full-time Service Specialist with great people skills to service customers in our Berlin, Maryland branch location and surrounding branch locations as needed.



YOU WILL BE RESPONSIBLE FOR:

  • Handling customer transactions, including:
  • Deposits and withdrawals
  • Account maintenance, such as address changes
  • Issuing debit cards
  • Responding to routine account inquiries
  • Assisting customers with digital banking navigation
  • Explaining products and services and making appropriate referrals
  • Supporting day-to-day administrative and operational tasks
  • Additional tasks as assigned

WHAT YOU BRING:

  • High School Diploma or equivalent; Associate degree preferred
  • Prior customer service experience
  • Prior banking experience a plus
  • Familiarity with Microsoft Office Suite (Word, Excel)
  • Strong communication skills
  • A professional appearance

WHAT WE OFFER:

  • Strong growth opportunities.
  • A friendly, collaborative work environment.
  • An amazing benefits package: including affordable medical, dental and vision plans; Health Savings Account with employer contribution; employer paid Life, short-term and long-term disability insurance; 401(k) with company match; generous paid time off, paid parental leave and more.
  • This is a non-exempt position and is eligible for overtime pay. We also have a discretionary bonus plan, subject to company performance.

TAKE THE FIRST STEP! Click the Apply button to access the online application, then complete a brief required assessment found HERE.


Taylor Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their status as protected veterans or individuals with disabilities, their race, color, religion, sex, sexual orientation, gender identity or national origin.

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