Service DispatcherMark Johnson & Sons Plumbing

  • Not-remote
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Salary
  • Ruston, LA

Job Summary

Service Dispatcher

Ruston, LAFull-time2+ years dispatch or CSR
  • Answer inbound service calls and schedule technicians efficiently across service zones
  • Manage dispatch software (ServiceTitan), update job status, and coordinate with field techs
  • Communicate arrival windows, pricing estimates, and service details to homeowners
  • Escalate emergencies and coordinate after-hours response with on-call techs
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