Sewer SpecialistHope Plumbing, Heating & Cooling

Job Description 

The Sewer Specialist is responsible for evaluating, estimating, and selling sewer-related work to residential and commercial customers. This position plays a critical role in the success of the sales team by accurately diagnosing sewer problems, educating customers on available solutions, and closing high-value repair and replacement projects. The Sewer Specialist works closely with field technicians, operations, and customer service to deliver excellent service and meet monthly sales targets. 

Primary Responsibilities 

• Diagnose sewer line issues using camera inspections and other tools 

• Educate customers on sewer solutions and provide professional sales presentations 

• Build detailed estimates and proposals for repair or replacement work 

• Communicate with dispatch, install crews, and customers to schedule and coordinate jobs 

• Maintain detailed records of leads, appointments, and sales outcomes 

• Follow up with open estimates and track customer touchpoints 

• Attend team meetings, training sessions, and performance reviews 

• Maintain a clean and professional appearance, representing the company brand with integrity