Automotive Service Advisor - no exp neededAuto Repair at The Hive LLC

Service Advisor — Customer Experience & Sales

Auto Repair at The Hive | Moscow, Idaho
$75,000–$110,000 earning potential | Full-Time | Monday–Friday

We're willing to teach the right person an entirely new industry.

Most auto repair shops look for Service Advisors who already know the automotive business.

We're not convinced that's always the best way to find great people.

At Auto Repair at The Hive, we'd rather find someone with the raw ingredients: someone who connects easily with people, communicates clearly, enjoys selling, takes responsibility, moves with urgency, and can keep their head when ten things are happening at once.

If you already know automotive, great.

If you don't, we can teach you.

Some of the people we'd most like to meet may currently be working in restaurants, hotels, banking, insurance, retail, sales, or another customer-facing business and have never considered working in automotive.

What you're actually responsible for...

Our technicians take care of the cars. You'll take care of the people.

You'll build relationships with customers, learn why they've brought their vehicle to us, communicate what our technicians discover, help customers prioritize repairs, make recommendations, answer questions, and keep them informed throughout the process.

This isn't a receptionist position.

It's a sales, communication, and relationship-management role at the center of a busy repair shop. Your ability to earn trust and communicate effectively directly affects our customers, our technicians, and the success of the business.

What success looks like

The person we're looking for doesn't need someone constantly checking whether things got done. You follow through. You notice problems. You ask questions. You learn quickly. You're comfortable talking about money. You can make a recommendation without feeling like you're pressuring someone.

When something goes wrong, your first instinct isn't to explain why it wasn't your fault. It's to figure out how to make it right.

And when the day gets busy, you get sharper—not paralyzed.

The opportunity

$75,000–$110,000 earning potential

Monday–Friday, 7:30 AM–5:30 PM

No weekends

You'll also receive paid time off, health insurance, and paid training and development.

We're part of Hive Motor Group, and our plans extend beyond operating one successful repair shop. As we grow, we want the people who prove themselves here to have opportunities to grow in responsibility, skill, and income with us.

We're not promising everyone a management title. We are saying that we intend to build a larger company, and we'd rather develop tomorrow's leaders from people who helped us build it.

Who probably won't enjoy this job

If you dislike sales, don't enjoy talking with customers, want every day to be predictable, or need someone else to tell you what to do next, this probably isn't the right environment.

We work hard. We move quickly. We expect accountability. But if you like having responsibility, enjoy winning people over, want to become excellent at something, and think you may have more potential than your current position is using, we should probably meet.

You don't have to take our word for it

Our hiring process is intentionally more involved than submitting a résumé and sitting through one interview.

Final candidates spend time inside The Hive during a normal workday. Meet the team. See how the shop operates. Watch the pace. Ask questions.

We want you to know what you're joining before you decide you want the job.

Learn more about the opportunity and apply:
https://careers.hivemotorgroup.com/careers/service-advisor/

Auto Repair at The Hive
by Hive Motor Group