Multiple Locations in Jacksonville, FL  Metro Area!  (Fernandina Beach, Yulee, Callahan, Hilliard)

Full-Time | $20.35/hr + Bonus Opportunities 

Make an Impact

Support individuals and families facing mental health challenges by coordinating care, removing barriers, and connecting them to essential services. Your work will play a key role in helping clients achieve stability, independence, and improved quality of life.

Why Join Us?

We invest in our team and prioritize your success:
- Up to $1,750 Retention Bonus (Year 1) + ongoing tenure-based rewards
- Eligible for PSLF (public service loan forgiveness)
- Health, Dental & Vision Insurance (85% employer-paid for employee coverage)
- Employer-Paid Life Insurance
- 401(k) with 50% Match (up to 6%)
- Generous PTO - vacation and sick leave accrual
- Paid Holidays + Floating Holiday
- Leadership & career growth opportunities
- A supportive and mission-driven culture

What You'll Do

- Provide case management services and electronically document all activities in compliance with agency, state, and Medicaid standards
- Coordinate care by linking clients to internal programs and community resources
- Advocate for clients and ensure access to needed services
- Work closely with individuals, families, and natural support systems in home and community settings
- Monitor service delivery to ensure needs are met and goals are achieved
- Maintain accurate, timely documentation and ensure compliance with all regulations
- Collaborate with team members and contribute to program and agency improvements

What You Bring

- Bachelor's degree in Psychology, Social Work, Health Education, or related human services field

AND one of the following:
- 1 year of experience working with adults with serious mental illness and/or children with serious emotional disturbances
OR
- 3 years of experience working with children with serious emotional disturbances
OR
- 2 years of experience working with adults with serious mental illness

- Certification or certification-eligible by Medicaid as a Case Manager

Preferred

- Experience in outpatient mental health or case management settings
- Strong advocacy and care coordination skills
- Excellent written and verbal communication skills
- Experience with electronic health records (EHR) systems

What Success Looks Like

- Effective coordination of care and service delivery
- Strong client advocacy and engagement
- Timely, accurate, and compliant documentation
- Positive collaboration with team members and community partners

Additional Requirements

- Successful completion of Level II Background, MVR, and Drug-Free Workplace screenings

Apply Today

Help connect individuals to the care and resources they need to thrive across Nassau County.

https://info.flclearinghouse.com