Donor Stewardship and Database CoordinatorHumane Society of Sarasota County

Description

$55,000–$60,000 annually, based on experience
Full-Time | Primarily Monday–Friday | On-Site | Benefits Package

Love Data? Love Animals? Make Your Work Matter.

Put your organizational skills, attention to detail, and database experience to work helping animals in need. At the Humane Society of Sarasota County (HSSC), every donation supports our lifesaving mission. Accurate records, thoughtful donor communication, and reliable fundraising information help turn that generosity into compassionate care.

We’re seeking a detail-oriented professional who enjoys working with technology, solving problems, and providing excellent donor service. As our Donor Stewardship & Database Coordinator, you’ll serve as the primary administrator for Virtuous CRM, process gifts, communicate with donors, and provide information that helps our Finance and Advancement teams succeed.

Experience with Virtuous is preferred, but not required. We welcome candidates with experience in Virtuous, Raiser’s Edge, Bloomerang, Salesforce, DonorPerfect, or comparable systems.

Why Join HSSC?

As HSSC prepares to celebrate its 75th anniversary in 2027, your work will help sustain the fundraising efforts that make our mission possible.

• Make a meaningful impact. Support the contributions that provide lifesaving care for animals.
• Take ownership and contribute ideas. Become a trusted resource for donor information and help improve the systems and processes your colleagues use.
• Build your expertise. Apply and expand your skills in CRM administration, fundraising reporting, and donor stewardship.
• Enjoy a primarily weekday schedule. Work full-time onsite in Sarasota, with occasional evening or weekend support for events or organizational needs.

What You’ll Do

Manage Our Donor Database

• Serve as the primary administrator for Virtuous CRM, including database maintenance, user access, troubleshooting, and staff support.
• Maintain accurate donor records, giving histories, communication preferences, and engagement activities.
• Manage data imports and exports, resolve duplicate or inaccurate records, and coordinate integrations with other systems.

Support a Great Donor Experience

• Accurately process charitable contributions and maintain pledge records, recurring gift schedules, and payment tracking.
• Prepare timely, personalized donor acknowledgments, receipts, and gift-related correspondence.
• Respond professionally to donor questions about gifts, acknowledgments, pledges, and recurring donations.
• Maintain online donation forms and help improve gift processing and acknowledgment workflows.

Turn Information Into Insights

• Create fundraising reports, dashboards, donor lists, and analyses to support leadership decisions and fundraising activities.
• Track fundraising results and donor giving trends.
• Support campaigns and donor outreach through segmentation and accurate records of donor assignments, interactions, and commitments.

Connect Finance and Fundraising

• Coordinate reconciliation between donor gift records and HSSC’s accounting system, researching and resolving discrepancies.
• Maintain documentation for financial reporting and audits.
• Improve workflows, document procedures, and help colleagues use donor information effectively.

Requirements

What You’ll Bring

Required qualifications:

• At least three years of experience working with nonprofit fundraising databases, donor management systems, or comparable CRM platforms.
• Experience with gift processing, donor acknowledgments, database administration, and fundraising reporting.
• Ability to create database queries, reports, exports, and donor lists.
• Strong Microsoft Excel skills for organizing, reviewing, and analyzing data.
• Clear, professional communication skills and discretion when handling confidential donor and financial information.
• Strong attention to detail, organization, problem-solving, and dependable follow-through.
• Ability to work independently while collaborating with colleagues.
• An associate’s degree or an equivalent combination of education and relevant professional experience.
• A commitment to animal welfare and HSSC’s mission.

Preferred experience:

• Virtuous CRM; experience with other donor management systems is welcome.
• Financial reconciliation, system integrations, workflow automation, or staff training.
• Bachelor’s degree.

Don’t check every preferred qualification? We still encourage you to apply. If you meet the core requirements and bring transferable database skills, sound judgment, and a willingness to learn, we’d love to hear from you.

Compensation, Benefits & Schedule

• Salary: $55,000–$60,000 annually, based on qualifications and experience.
• Benefits: [Insert confirmed benefits, including available insurance, paid time off, holidays, retirement benefits, and applicable employer contributions.]
• Schedule: Full-time, 40 hours per week, primarily Monday–Friday. Occasional evening or weekend support may be required.
• Location: Onsite in Sarasota, Florida, in an animal shelter environment with cats and dogs.
• Reporting relationship: Reports to the Senior Director of Finance & Administration and works closely with Finance and Advancement.
• Supervisory responsibilities: This position does not supervise staff.

Ready to Make a Difference?

You don’t have to work directly with animals to help save their lives. At HSSC, your database skills and thoughtful donor service can help turn community generosity into lifesaving care.

Apply today to join our team.

Together, we save lives.

The Humane Society of Sarasota County is an equal opportunity employer.