RedBalloon

Operations DirectorTrinity Business Group

  • Not-remote
  • Full-time
  • $70K - $125K/yr
  • Salary
  • Port St. Joe, FL
Job Summary

A regionally based family business with a diverse asset portfolio and run on Christian values is seeking a

high-caliber, execution-focused Operations Director to take the operational reins and continue the steady

growth of a recently acquired, established boutique RV resort and newly founded ancillary business. Both

operations possess untapped upside and are located along the beach within a high-end Florida panhandle

retirement community.

The ideal candidate is a strong team leader and an expert systems-builder who can bridge the gap between

ownership’s vision and front-line execution. While the current operations have improved since acquisition into

a stable, well-performing business, there are more operational efficiencies and revenue upside that ownership

has identified, both internally and externally. We are seeking a candidate to take advantage of that potential.

Working with ownership, the candidate will assess current resources, restructure or build out their team, and

implement the standard operating procedures (SOPs) required to scale both our hospitality operations and

our new mobile, no-contact golf cart rental business. Your role is to own day-to-day execution, fully leverage

our custom cloud platforms, and build a culture of accountability through clear planning and prioritizing.

Ultimately, you will put the people and procedures in place to protect the family’s vision, reputation, and

physical investments.

Responsibilities

Strategic Team Leadership & Restructuring: Assess the current team, resources, and organizational

structure. Identify talent gaps, recruit, and position staff where they can succeed. You have the autonomy

to structure and build your team as you see fit.

Process & Policy Implementation: Design, document, and enforce clear policies and procedures (SOPs)

for RV resort staff and the new mobile, no-contact golf cart rental division. Ensure every team member

explicitly understands and carries out their role, tasks, and daily deliverables.

High Accountability Culture: Establish tracking workflows to hold staff strictly accountable to operational,

maintenance, and customer responsiveness standards. Maintain the family’s reputation as industry leaders

and ensure premium customer satisfaction across all ventures.

Asset & Facility Management: Oversee the preventative maintenance, care, and tracking of all physical

assets, infrastructure, and the golf cart fleet to ensure the property remains in pristine condition.

Digital & Tech Management: Take ownership of the resort’s digital tools. Clean up and optimize the web/

mobile presence and master the capabilities of our custom, cloud-based reservation and operational

software systems to leverage them to full capability.

Owner Liaison: Act as the primary strategic partner to the owner, translating high-level vision into tactical

execution so ownership can focus on macro-growth and portfolio expansion.

Qualifications

Proven track record of successfully managing large-scale operational initiatives and driving measurable improvements within a complex organization Strong ability to build and maintain relationships with stakeholders at all levels, including executives, department heads, and external partners Demonstrated experience navigating organizational change and leading teams through periods of growth or transformation

Requirements
  • Proven Leadership3+ years
  • Systems & SOP Builder3+ years
  • Team Builder3+ years
  • Tech FluentGood - Excellent
Nice to Have
  • Analytical Skills3 - 4 years
  • Inventory Management1 - 8 years
  • Hospitality/Customer Service Experience4 - 7 years
  • Event Management2 - 7 years
About Us

Trinity Business Group is a regionally based family business with a diverse asset portfolio and run on Christian values

Housing

Given the high-end neighborhood location, ownership is willing to consider

housing options as part of the overall compensation package if necessary.

Valar Atomics
NRB
Maddox Transformers
Patriot Mobile
University of Dallas
MxM News
Patmos
Bahnsen Group