Operations DirectorTrinity Business Group
A regionally based family business with a diverse asset portfolio and run on Christian values is seeking a
high-caliber, execution-focused Operations Director to take the operational reins and continue the steady
growth of a recently acquired, established boutique RV resort and newly founded ancillary business. Both
operations possess untapped upside and are located along the beach within a high-end Florida panhandle
retirement community.
The ideal candidate is a strong team leader and an expert systems-builder who can bridge the gap between
ownership’s vision and front-line execution. While the current operations have improved since acquisition into
a stable, well-performing business, there are more operational efficiencies and revenue upside that ownership
has identified, both internally and externally. We are seeking a candidate to take advantage of that potential.
Working with ownership, the candidate will assess current resources, restructure or build out their team, and
implement the standard operating procedures (SOPs) required to scale both our hospitality operations and
our new mobile, no-contact golf cart rental business. Your role is to own day-to-day execution, fully leverage
our custom cloud platforms, and build a culture of accountability through clear planning and prioritizing.
Ultimately, you will put the people and procedures in place to protect the family’s vision, reputation, and
physical investments.
Strategic Team Leadership & Restructuring: Assess the current team, resources, and organizational
structure. Identify talent gaps, recruit, and position staff where they can succeed. You have the autonomy
to structure and build your team as you see fit.
Process & Policy Implementation: Design, document, and enforce clear policies and procedures (SOPs)
for RV resort staff and the new mobile, no-contact golf cart rental division. Ensure every team member
explicitly understands and carries out their role, tasks, and daily deliverables.
High Accountability Culture: Establish tracking workflows to hold staff strictly accountable to operational,
maintenance, and customer responsiveness standards. Maintain the family’s reputation as industry leaders
and ensure premium customer satisfaction across all ventures.
Asset & Facility Management: Oversee the preventative maintenance, care, and tracking of all physical
assets, infrastructure, and the golf cart fleet to ensure the property remains in pristine condition.
Digital & Tech Management: Take ownership of the resort’s digital tools. Clean up and optimize the web/
mobile presence and master the capabilities of our custom, cloud-based reservation and operational
software systems to leverage them to full capability.
Owner Liaison: Act as the primary strategic partner to the owner, translating high-level vision into tactical
execution so ownership can focus on macro-growth and portfolio expansion.
Proven track record of successfully managing large-scale operational initiatives and driving measurable improvements within a complex organization Strong ability to build and maintain relationships with stakeholders at all levels, including executives, department heads, and external partners Demonstrated experience navigating organizational change and leading teams through periods of growth or transformation
- Proven Leadership•3+ years
- Systems & SOP Builder•3+ years
- Team Builder•3+ years
- Tech Fluent•Good - Excellent
- Analytical Skills•3 - 4 years
- Inventory Management•1 - 8 years
- Hospitality/Customer Service Experience•4 - 7 years
- Event Management•2 - 7 years
Trinity Business Group is a regionally based family business with a diverse asset portfolio and run on Christian values
Given the high-end neighborhood location, ownership is willing to consider
housing options as part of the overall compensation package if necessary.








