Game MasterPrototype Escape Games

Prototype Escape Games is a premier independent escape room venue in Jacksonville, FL, offering uniquely immersive adventures that go beyond traditional escape room experiences. Our facility features live actors, sophisticated lighting and automation systems, and cutting-edge escape room technology to create unforgettable guest experiences.

• Manage guest experiences from check-in to completion for groups of up to 20 people
• Execute character-based performances to enhance game immersion through acting and improvisation
• Facilitate all aspects of game operations including waiver processing, rules briefing, and monitoring gameplay
• Provide strategic hints and assistance to enhance player experience
• Conduct post-game debriefings and answer guest questions
• Maintain game reset procedures and facility cleanliness
• Participate in general facility upkeep during downtime

Required Qualifications

• Extensive personal experience with escape rooms (multiple rooms completed)
• Outstanding interpersonal and communication skills
• Proven ability to engage with diverse groups and age ranges
• Strong critical thinking and problem-solving abilities
• Comfortable with public speaking
• Physical ability to safely work on ladders
• Ability to work under pressure while maintaining composure

Preferred Qualifications

• Theater, acting, or improvisation experience
• Sales, marketing, or customer service background
• Experience in entertainment or hospitality industry

Working Conditions

• Variable schedule including on-call shifts during weekdays
• Set weekend schedule
• Seasonal fluctuations in hours (peak and off-peak seasons)
• Indoor environment

Benefits

• Monthly performance-based bonus opportunities
• Training and development in escape room operations
• Opportunity to work in an exciting, growing industry

Additional Requirements

• Must pass pre-employment drug screening
• Must pass background check

Ideal Candidate Profile

The perfect candidate for this position is a passionate escape room enthusiast with extensive first-hand experience in multiple escape rooms. Having played at least one of Prototype Escape Games' rooms is preferred. They should be naturally outgoing with exceptional conversational abilities and a genuine enthusiasm for creating memorable guest experiences. The ability to read social cues and adapt communication style accordingly is crucial for success in this role.

• Note: This is a customer-facing position that requires excellent social skills and the ability to maintain high energy levels throughout shifts. Schedule flexibility and ability to adapt to seasonal changes in work hours are essential.