Genral Manager Alpha Mechanical Solutions

Job Description: The General Manager provides overall leadership and direction for the company’s operations across Plumbing, HVAC, and Controls services. This position is responsible for managing day-to-day performance, overseeing project managers and field teams, ensuring efficient scheduling and coordination of resources, maintaining strong customer relationships, and driving business results. Additionally, the GM will spearhead strategic initiatives to expand market share, explore new service opportunities, and implement innovations that enhance company efficiency and competitiveness.

Primary Responsibilities:

• Oversee daily operations, ensuring smooth coordination across Plumbing, HVAC, and Controls divisions.

• Directly manage and support Project Managers, ensuring project delivery aligns with company standards, budgets, and timelines.

• Maintain company-wide scheduling and resource allocation to maximize efficiency and profitability.

• Verify accurate records are maintained of work performed, including project documentation and inventory management.

• Monitor financial performance, profitability, and project metrics; adjust operations to achieve business goals.

• Lead, mentor, and develop project managers and staff to build high-performing teams.

• Set performance expectations and conduct regular evaluations for accountability and growth.

• Collaborate with ownership/executive leadership to establish long-term business goals.

• Maintain strong relationships with existing customers, ensuring high satisfaction and repeat business.

• Develop new customer relationships, identifying opportunities for service expansion and upselling.

• Serve as the company’s primary point of contact for high-value clients and partners.

• Ensure compliance with safety standards, building codes, and industry regulations.

Secondary Responsibilities:

• Work with all departments to develop training and progression plans for all team members

• Develop and implement strategies for market growth in existing local areas.

• Identify and evaluate opportunities for new geographic locations or branches.

• Explore expansion into complementary trades or services to diversify company offerings.

• Lead adoption of new technologies that increase operational efficiency, accuracy, and productivity.

• Encourage a culture of innovation to remain competitive in a changing marketplace.

• Oversee integration of software platforms for scheduling, project management, and customer engagement.

• Support marketing initiatives and brand development to enhance visibility in target markets.

• Participate in community and industry events to build reputation and expand networks.

• Provide recommendations to ownership for capital investment, staffing needs, and resource planning.