Customer Service Representative – Front Desk (FT)San Carlos Flight Center

San Carlos Flight Center has been ranked as low-risk by Red Balloon research. Click here to learn more.
  • Not-remote
  • Full-time
  • $25/hr
  • Total comp
    Expected total yearly pay with bonus and equity at target, including any base pay.
  • Hourly
  • San Carlos, CA

Job Summary

We are seeking a Customer Service Representative to join our team at San Carlos Flight Center.


Responsibilities:

  • Answering incoming phone calls
  • Dispatching flights
  • Checking-in and invoicing flights
  • Tracking flight hours
  • General office work and support
  • Welcoming and signing-up new members
  • Keeping front desk area clean and organized
  • Effectively communicating with other staff

Requirements:

  • Competency in Google Docs, Slides, and Sheets
  • Basic math skills
  • Professional attitude and demeanor
  • Multi-tasking ability, common sense, and alertness
  • Proactive issue detection, resolution, and escalation
  • Aviation experience preferred
  • Able to live and work in the United States
  • Able to commute to San Carlos for work 5 days a week

If you are a highly organized and self-motivated individual with a passion for aviation, we encourage you to apply for this opportunity. Apply today and join our team at San Carlos Flight Center!

Work Hours and Schedule:

  • 8:30 AM – 5:00 PM, Monday-Friday

Compensation:

  • $25/hour
  • Kaiser health care contribution
  • Enrollment in company 401(k) plan
  • Paid vacation
  • Discounts on flight training and aircraft rental

San Carlos Flight Center is an equal opportunity employer.

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