Clerical CoordinatorRiverside Family Physicians

Description

SUMMARY
Responsible for coordinating service between the front office and back office of the practice. This includes ensuring that patients are seen in a timely matter. The Clerical Coordinator-Receptionist’s primary role is to maintain the organized, coordinated overall workflow of the Practice.

DUTIES & RESPONSIBILITIES

· Greet and check-in Patients.

· Retrieve, process, and secure forms.

· Print/set up new patient packets, assist patient with completing patient packets.

· Set up Patient Portal for new patients.

· Room Patients.

· Other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS

Education/Certification

· High School Diploma or GED

Skills/Experience

· Knowledge of computer programs.

· Ability to multitask in a face paced environment.

· Ability to operate a computer and basic office equipment.

· Ability to operate a multi-line telephone system. Provide high touch customer service

· Answer telephone in a pleasant and helpful manner.

· Ability to read, understand and follow oral and written instructions.

· Ability to establish and maintain effective working relationships with patients, employees, and the public.

· Well organized and detail oriented.

Preferred Qualifications

· Experience with patient management systems.

· CPR/BLS Certification.

· Bilingual