Team Leader - Community Medical Providers (CMP)Sante Health
Job Summary
We are seeking to fill a key leadership role of Team Leader at one of our busy Community Medical Providers (CMP) medical offices in Fresno, California. This position is responsible for planning and coordinating the work of clerical and clinical efforts at individual Community Medical Providers sites.
REQUIREMENTS
- High school diploma or equivalent required; additional education a plus
- Previous experience as an office manager in a medical office or health care setting required
- Courses in medical terminology and health care office management preferred
- Experience in handling employee concerns, patient complaints, and day-to-day operational challenges
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delegates responsibilities over clerical and clinical work activities and functions to site staff.
- Assists site staff to develop and implement short- and long-term work plans and objectives for clerical and clinical functions.
- Assists site staff in understanding/implementing organizational policies and procedures.
- Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary.
- Helps site staff establish deadlines for work assignment and completion. Monitors work status and progress.
- Identifies, analyzes and resolves work problems with the support of CMP Management
- Assists in recruiting, hiring and development of site staff.
- Evaluates performance and recommends merit increases, promotions and improvement actions.
- Handles various personnel matters including forms and procedures as required.
- Attends required meetings and participates in committees as requested.
- Works with site staff to ensure efforts are coordinated and high quality patient care is provided.
- Participates in professional development activities.
- Maintains strictest confidentiality.
- Prepares and submits payroll information to the payroll department.
- Trouble shoots/researches problems with billing.
- Manages and tracks necessary facility repairs.
- In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.
PERFORMANCE REQUIREMENTS
Knowledge, Skills and Abilities:
- Knowledge of CMP policies, procedures and systems
- Knowledge of human resource management techniques
- Knowledge of clinical office procedures
- Knowledge of computer systems and applications
- Knowledge of medical practices, terminology (CPT-4, ICD-9 coding)
- Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports
- Skill in planning, organizing, deleting and supervising
- Skill in evaluating the effectiveness of existing methods and procedures
- Skill in operating a variety of office equipment
- Ability to deal with patients, medical and CMP Management staff and the public effectively
- Ability to read, interpret and apply policies and procedures
- Ability to communicate clearly.
ABOUT SANTE HEALTH SYSTEM
Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.
Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.
Sante is celebrating over 30 years of dedicated service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.
