Dispatcher -- East ValleyAeroGuard Flight Training Center
AeroGuard Flight Training Center has been ranked as low-risk by Red Balloon research. Click here to learn more.
Job Summary
1.0 DUTIES AND RESPONSIBILITIES
This position is responsible for dispatching, checking in, and managing training flights and simulators at KCHD. Available shift is as follows: Wednesday through Saturday, 0700-1730.
Responsibilities include:
- Dispatch and check in aircraft and simulators using an online resource management system.
- Verify students’ identity and assure they have proper documentation to fly.
- Be problem solvers and act as structured communicators between pilots / maintenance / students /supervisors.
- Responsible for initiating lines of communication for safe operations and during incidents.
- Perform other related duties and assignments as required.
- Supports and participates in the organization’s Continual Improvement Program to comply with ISO 9001:2008 requirements by adhering to processes and procedures.
2.0 REQUIREMENTS
2.1 EDUCATION
Education preferred: High School Diploma or GED.
2.2 EXPERIENCE
Logistical or flight school operational experience preferred.
2.3 SKILLS AND ABILITIES
- Must be detail oriented and have good computer operating skills.
- Customer service skills are a must.
- Excellent oral and written communication skills.
- Ability to identify problems or potential problems and develop and implements solution.
2.4 KNOWLEDGE
- Microsoft Office is preferred (Excel, Word, Outlook)
2.5 EQUIPMENT/MACHINERY USED
- General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.
3.0 PHYSICAL AND SAFETY REQUIREMENTS
- Will be working primarily inside the facility.
- May have limited exposure to aircraft, simulators and equipment.
- May require prolonged periods of sitting or standing and computer use.
4.0 OTHERS
- Extreme attention to detail.
- Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
