Service Administration Specialist with German (All genders)Mettler Toledo

Join our Service Administration team and help keep our B2B service operations running smoothly. In this back-office role, you will manage service contracts and support strong, long-term relationships with our customers. The official job title that will appear in your employment contract is Service Administration Specialist.Your responsibilities: Handling customer inquiries, Processing customer complaints (controlling quality of the created invoices and completeness of reports delivered by technicians, checking the correctness of the issued documents, issuing relevant corrections), Process service orders, control quality and completeness of reports delivered by technicians, Invoice of services, repairs and installations, ensure timely and accurate billing to customers, Manage customer data, update data in the system based on information delivered by technicians or customers, Manage service contracts, Ensure complete and timely electronic archiving all relevant documents.