Inside Sales (Test and Measurement, Business Engagement, Pre-Sales)Rohde & Schwarz
Job Summary
- Engage with leads generated through marketing activities and various channels, and use phone calls, email, and online meetings to understand customer needs and create new business opportunities. In this role, you will contribute to expanding the sales pipeline and achieving revenue targets, while providing proactive support and outreach to drive customer success. We are therefore looking for someone with strong execution skills and the ability to learn products quickly.
- Making initial contact with leads acquired through marketing activities and reaching out to prospective customers by phone, email, and other communication channels <20%>
- Identifying customer needs and challenges through active listening<20%>
- Generating sales opportunities and scheduling appointments<20%>
- Identifying and re-engaging dormant customers<20%>
- Inputting and managing data in CRM/SFA systems<5%>
- Transferring qualified leads and opportunities to the field sales team<5%>
- Following up with attendees of seminars and webinars<5%>
- Managing KPIs and forecasts, including call volume, connection rate, and opportunity conversion rate<2.5%>
- Sales process improvement<2.5%>
