Order ProcessingRohde & Schwarz
Job Summary
- Administration of custom orders from receipt of order to delivery in coordination with manufacturing and relevant departments
- Process Sales Orders in local ERP system (SAP)
- Creation and administration of master data for order processing
- Respond to inquiries regarding delivery schedules and shipping (telephone/ mail)
- Creation of relevant documents from Acknowledgement of Order, Delivery Note, Invoice, Credit note a.s.o.
- Conduct coordination activities with the purchasing, sales, and technical departments
- Coordinate with logistics and warehouse for inventory and shipping, and carry out shipping processes
- Handle customer complaints regarding returns and delivery delays
- Participate in business improvement projects conducted internally and globally
- May include performance of export processes and issue of supplier declarations if required
