IND Telesales SpecialistMettler Toledo
Job Summary
Ø Proactive sales of products, consumables and/or accessories via phone & electronic media (e-mails, chat, teams, webinar) to a defined list of dedicated target accountsØ Management of inbound demands (quotations, tenders,…) from their dedicated target accountsØ Build and develop quarterly call plans according to sales and marketing strategyØ Selected quote creation, follow-up, revision, negotiation and closingØ Develop creative pitches and propositions aimed at dedicated target accountsØ Revival of non-active customer in the dedicated target account Ø Plan and execute NVC campaigns to generate high quality leads for follow-upØ Contribute to the team performance by sharing and implementing Best practice ideasØ Proactive customer prospecting in dedicated target areaØ Updates job knowledge by studying new customer solutionsØ Use of initiative to identify and grow accounts not already in CRMØ Generating cross leads to other divisionsØ Demonstrate customer benefits by understanding and providing simple technical solution to customer requirements.Ø Able to resolve basic product problems faced by the customersØ Advocate key MT values across to customersØ Ability to convince customers of product benefits effectively through understanding of customer workflow Ø Deliver a top quality experience from leads to delivery stageØ Gain customer acceptance by explaining or demonstrating benefits and operational improvements.Ø Establish long term relationship with potential customer through deep engagementØ Maintaining records of customer communication and sales activity in our CRM system.








