Sales Support SpecialistMettler Toledo

Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.Prospecting for and identifying new leads through outbound calls, emails, and inbound inquiries, thoroughly understanding customer needs, and tailoring sales pitches accordingly.Maintain accurate customer records, track sales activities using CRM tools, order resolution and collaborate with marketing and sales teams to optimize strategies and pipeline management.Specific Roles:Conduct outbound prospecting and qualify inbound leads to develop a robust sales pipeline.Manage sales cycles from initial contact to contract closure, coordinating closely with marketing and field sales teams.Maintain accurate and timely records of all sales activities and client interactions in the CRM system.Develop and execute targeted campaigns that effectively communicate MT's core values, customized to meet the specific needs of each customer.Collaborate with cross-functional teams to ensure customer requirements and feedback are communicated and addressed.Achieve assigned performance indicator and contribute to team revenue goals.Continuously update product knowledge to provide relevant information and value to customers.Consistently update CRM expertise to offer accurate guidance and timely resolution for order processing inquiries.Provide timely reports on pipeline status, market trends, and competitor activity to sales leadership.