Senior Associate - AR Cash ApplicationsMettler Toledo

Application of credit card, check, wire, ACH, direct debit payments from customers in SAP for UK/EU regions from shared services center in IndiaMeeting defined productivity and quality benchmarksEnsuring regular communication with Business Unit personnel to ensure issues are resolved in a timely mannerEnsuring operational performance through Team Presentations, Process Quality Initiatives, etc.Improve the overall cash application processCoordinating with stakeholders to bring resolution on pending casesParticipating in monthly reviews with internal/external stakeholders in absence of team leaderMailbox managementCreation of daily/weekly/monthly reports for managementCreation of monthly MIS and daily quality check for EU/UK/AuNZ regiosnProvide month-end support to ensure smooth month-end ledger closurePerforming netting, refunds, GL clearing and other relevant activities while adhering to KPIsSupporting in automation projects with data, test cases etc.Supporting as backup for critical resources in cases of unplanned absenceProviding guidance to junior team members