Server Assistant I View Wait StaffHighlands College

Summary of Responsibilities:

The Server Assistant supports the server and host teams, ensuring a smooth and enjoyable dining experience for guests. Duties include table setup, maintaining cleanliness, expediting food and drink orders, and offering prompt support to servers, all while adhering to The View’s standards.

Specific Duties and Responsibilities:

• Table Preparation: Prepare tables with appropriate settings, glassware, and napkins. 
• Food and Beverage Assistance: Expedite food and drink orders from the kitchen, delivering to tables promptly and accurately.
• Guest Assistance: Refill water glasses, replace utensils, and anticipate guest needs to support a seamless dining experience.
• Cleanliness Maintenance: Ensure tables and dining areas are cleaned and reset efficiently.
• Stocking Supplies: Maintain adequate supplies of glassware, utensils, and other items to support servers in meeting guest needs.
• Collaboration: Assist servers and other team members to ensure coordinate and exceptional service.
• Additional Duties: Support the entire wait staff team as required to uphold service standards.

Other Duties:

• Affirm and uphold the Statement of Faith, Core Values and DNA of the College.
• Strong teamwork and communication skills.
• Existing knowledge of food safety procedures is preferred.
• Ability to stand for an entire shift.
• Maintain a gracious, pleasant, and friendly attitude, while contributing to Team-based work.

Qualifications Personal

Skills and Abilities:

• Strong communication and interpersonal skills.
• Detail-oriented with a commitment to high-quality service.
• Knowledge of fine dining service protocols and food safety standards.
• Outstanding people skills.
  

Personal Characteristics:

• Friendly, team-oriented, and adaptable under pressure.
• Patient and solution-focused with a positive outlook.

Education: 

• High school diploma or GED preferred.

Extent of Public Contact:

• High.

Physical Demands:

• Good physical condition is required.
• Moderate exposure to physical risk.
• Ability to lift 50 lbs. without assistance.
• Ability to stand for long periods of time.
  

Direct Reports:

• This position directly reports to the Restaurant Manager.