Patriot Mobile is America’s only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G LTE networks. We are committed to providing our members reliable wireless service and exceptional support while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life, and the needs of our Veterans and First Responders. Job Overview:The Member Services Tech Support Tier 1 agent is the first line of technical support and is responsible for answering and resolving technical support issues from our subscribers. They will handle inbound/outbound calls, conduct activations, troubleshooting device and or network issues and answering complex account and billing related questions. They will also support the research, tracking and reconciliation of member accounts. This position requires exceptional customer service and the ability to collaborate with management and assist in identifying opportunities for efficiency and process improvement.

Member Services Tech Support Tier 1

Patriot Mobile

Job Summary