Ready to Run the Show? NWA Cooling &amp; Heating Needs a CSR/Dispatcher! NWA Cooling &amp; Heating is proud to be a locally owned company that provides quality HVAC service and replacement in Northwest Arkansas. We are dedicated to helping our customers achieve comfort with fast, reliable, and cost-effective solutions tailored specifically for their homes or businesses. Our mission is to satisfy every customer's needs while delivering top-notch results with unmatched performance standards. With the utmost respect for safety, we strive for excellence in every job we do and take on any challenge while keeping an eye out for future possibilities. Our vision is to become the leading provider of HVAC services in NW Arkansas through providing innovative products and services that exceed industry standards with superior customer service. Are you thinking you may not be qualified? Excellent customer service skills are developed in a lot of different jobs. Retail sales, restaurant server, cell phone retail sales, and most any other job that requires interaction with the public. We are searching for someone to fill the role of CSR/Dispatcher. While this is more of basic office role, it could become an Office Manager position for someone with the skills and desire to take on more responsibility. Salary is listed but is negotiable depending on skills.

We are members of SBE which is a contractor coaching organization. We are highly focused on training and developing our service business as we move from a significant volume of new construction to a very service focused company. This organization provides us with support services and regular training. As a CSR/Dispatcher you will be part of a peer group that meets via Zoom every 2 weeks for training and to learn new things related to your job.

We provide continuous training. As a CSR/Dispatcher you will have access to training in the following areas:<ul><li>HouseCall Pro</li><li>Email marketing</li><li>CSR/Dispatching (through SBE)</li><li>ConnecTeam (our company employee portal)</li><li>General business training</li><li>Industry specific orientation/training</li></ul>

Benefits are available for full time positions. <ul><li>Continual training &amp; career development</li><li>Health insurance (50% of the employee insurance is paid by the company)</li><li>Supplemental insurance through Globe Life &amp; Colonial</li><li>Weekly cell phone reimbursement of $10</li><li>Company issued laptop (Macbook)</li></ul>

CSR/Dispatcher

NWA Cooling & Heating
Rogers, AR

Job Summary

Additional Details

CSR/Dispatcher

NWA Cooling & HeatingRogers, AR

Job Summary

Additional Details

NWA Cooling & Heating
Rogers, AR