Starting pay: $56,000 - $75,000 and 5% annual bonus opportunity&nbsp;Hybrid: We have offices in Melbourne, FL &amp; Colorado Springs, CO. Candidates who live within 50 miles of either the Melbourne, FL or Colorado Springs, CO office, will be expected to work onsite 3 days per week.&nbsp;Remote: In order for your candidacy to be considered, you must have established residency in one of these states or being willing to relocate. States we employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, SC, SD, TN, TX, VA, WI, WV.The RoleChristian Care Ministry’s Experience Optimization team focuses in the analysis, interpretation and understanding of experience and feedback obtained from multiple methods and journeys across the organization. As part of this team, the Experience Insights Analyst conducts analysis on direct customer feedback to identify trends and assign value to the insights for prioritization and action. This role will drive all aspects of the enterprise feedback management program, from generating and visualizing insights (e.g., reporting, dashboards) to developing internal processes and user engagement by working with internal partners. Champion an experience-centric and ministry minded culture by understanding and utilizing feedback to improve the experience through each stage of the journey lifecycle.

Customer Experience Analyst

Christian Care Ministry (Medi-Share)

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