We are looking for a candidate to join our IT support team to provide technical assistance to client’s end users both in person and remotely.

<ul><li>Collaborate with others to provide Remote and Hands On support in various Domain, Workgroup and Citrix/Cloud environments</li><li>Deployment and management of Remote Monitoring and Management software and it’s various integrations</li><li>Troubleshooting and installation of networked Printers, Scanners and All In Ones</li><li>Configuration, Installation and troubleshooting of Workstations, Switches, APs, VOIP Phones and Fax Bridges, Workstation, and Server Battery Backups</li><li>Install, terminate or test various structured cabling</li><li>Troubleshooting of Windows Server services including AD, DHCP, DNS, DFS, Group Policy, Printer Deployment, Terminal Server services</li><li>Troubleshooting and configuration of Microsoft Office, Outlook, Exchange/365 and Secure Email Services</li><li>Focus on building trust and strong client relationships</li><li>Troubleshooting and management of client specific Practice Management Software/Line Of Business Software and its various 3rd party Software and Hardware integrations</li></ul> You must have a positive attitude, patience, be compassionate and an effective communicator. You must be willing to work in a team as well as individually to see solutions through to the end. Some nights and weekends are required as well as rotating on-call duties(on call stipend is provided).

We are a managed services provider that provide design and support services to small business. We specialize in healthcare (medical and dental) and work with a variety of software packages. We guide them to design, install and support various IT solutions. Our priority is being reachable, reliable, and responsive to our clients’ questions and needs.We recently moved back to West Springfield, our website and other online/social information is in the process of being updated.

IT Support Technician

Haselkorn, Inc.
West Springfield, MA

Job Summary

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IT Support Technician

Haselkorn, Inc.West Springfield, MA

Job Summary

Additional Details

Haselkorn, Inc.
West Springfield, MA