Description StratTech Solutions is looking for a motivated, critical thinker to join the team as an IT Support Engineer. In this role, you will maintain the technical needs for a wide-array of organizations. No two days are ever the same.&nbsp;&nbsp; Perks <ul><li>Competitive Pay</li><li>Collaborative, free-thinking environment&nbsp;</li><li>Vacation/Sick Time and Paid Holidays</li><li>Access to Medical Insurance</li><li>On-The-Job Training</li><li>Career Development Opportunities</li><li>Team Outings- having fun is part of our job</li></ul>What You Will Be Doing&nbsp;<ul><li>Provide clients with exceptional service and support</li><li>Resolve all assigned incidents and requests in a timely manner while providing proper communication to clients during the resolution process</li><li>Troubleshoot issues related to client hardware and software</li><li>Install, upgrade and maintain operating systems, computer software, hardware and peripherals</li><li>Review and assess user needs; make recommendations for resources required to maintain and/or expand service levels</li><li>Local travel as required</li></ul>What We Are Looking For<ul><li>Bachelor&rsquo;s Degree in Business, IT, Computer Science or related field preferred</li><li>In lieu of Bachelor&rsquo;s Degree, 2 years of experience in administration of desktop environments and workstations</li><li>Experience in the following required: &nbsp;O365 product suite, MS Active Directory Services&nbsp;</li><li>Experience in the following are preferred: Windows Server 2019, Ticketing Systems (ConnectWise, Kaseya, N-able, etc.) SonicWALL and Unifi Ubiquiti hardware</li><li>Self-starter with excellent analytical, troubleshooting, problems solving skills required</li><li>Excellent interpersonal, written, verbal, presentation and time management skills&nbsp;</li><li>Ability to provide a high level of customer service by answering questions, providing accurate information, and responding to requests in a timely manner.</li><li>Ability to take ownership of tasks from start to finish while keeping all stakeholders updated on progress.</li></ul>Working Environment<ul><li>Work is typically performed in an office setting: sometimes it is the StratTech office where you will interact and collaborate with owners. Sometimes it is on a client site.</li><li>We are a learning organization. You will learn on your own by researching and with your team by taking on new projects</li><li>Ability to occasionally lift up to 20 pounds because those servers can&rsquo;t move themselves</li></ul>Requirements<ul><li>Pass pre-employment skills assessment</li><li>Provide valid US work authorization documents</li><li>Satisfactory results of per-employment background check</li><li>Valid driver&rsquo;s license&nbsp;</li></ul>

Level II Support/Network Engineer

StratTech Solutions LLC
Scottsdale, AZ

Job Summary

Additional Details

Level II Support/Network Engineer

StratTech Solutions LLCScottsdale, AZ

Job Summary

Additional Details

StratTech Solutions LLC
Scottsdale, AZ