Who We Are At Ichthys IT Services, Inc., we serve small to medium-sized businesses on the East Coast. We offer our clients several options in our level of services provided. We pride ourselves on our versatile array of options for our clients. We provide high-quality services that put the client first. Our employees love the work environment; we&rsquo;ll fly you out so you can ask them yourself! As a member of the team, you get to meet your customers to help them with their problems in person. Our customers love us because we work with them to solve their problems and keep long-term relationships. What We&rsquo;re Looking For If you are interested in working for us you should be extremely organized, detail-oriented, efficient, and above all a talented problem solver. We&rsquo;re looking for you to consistently deliver high-quality products for our clients. We frequently serve our clients in crisis situations where efficient problem-solving and performance under pressure are critical to serving our customers well. If you thrive off of a fast-paced work environment, you&rsquo;d be well suited to this position. We don&rsquo;t require previous IT experience as long as you are highly trainable and a naturally good problem solver. Below we&rsquo;ve listed some preferred qualifications, but don&rsquo;t let these discourage you from applying if you know you have what it takes. Nice To Have Qualifications <ul><li>Any IT Helpdesk or Support Experience</li><li>CompTIA A+ Certification</li><li>Datto Certification</li><li>SonicWALL Certification</li><li>Microsoft Certification</li><li>Microsoft Exchange</li><li>Microsoft SQL</li><li>Linux Experience</li></ul>Duties and Responsibilities <ul><li>Maintain strictest standard of honesty, integrity and confidentiality at all times</li><li>Troubleshooting client software issues</li><li>Maintaining professionalism when communicating with customers</li><li>Working with senior staff to solve issues</li><li>Available to assist clients on site when necessary</li></ul>Compensation and Benefits<ul><li>You will be paid $30K-50K DOE</li><li>All employees are paid hourly due to schedule</li><li>Opportunity for overtime</li><li>Full medical, dental, vision, life, and disability insurance</li><li>Two weeks PTO starting after first 90 days</li></ul>

IT Support Technician

Ichthys IT Services, Inc.
Palmer, MA

Job Summary

Additional Details

IT Support Technician

Ichthys IT Services, Inc.Palmer, MA

Job Summary

Additional Details

Ichthys IT Services, Inc.
Palmer, MA