Customer Service, Administration, and Warehouse OperationsSurgical Principals, Inc.

Job Summary

A Tacoma-based surgical equipment and instrument manufacturer and distributor is currently seeking a reliable, detail-oriented individual to join our team in a hybrid role spanning Customer Service, Administration, and Warehouse operations. Hours likely 7:30 am - 4:00 pm but operational from 6 am - 4:30pm some flexibility if needed.

Responsibilities
  • Provide outstanding customer service and support
  • Enter and process orders with accuracy and efficiency
  • Handle shipping and receiving tasks
  • Assist with Accounts Receivable (A/R) and Accounts Payable (A/P)
  • Generate and manage sales reports
  • Maintain clear and professional phone communication
  • Assist in general office duties as needed
  • Provide administrative support including data entry, documentation, and communication using Microsoft Office applications
Qualifications
  • Strong communication and problem-solving skills
  • Proficient in Microsoft Excel and Word
  • Typing speed of 35+ WPM
  • Ability to lift 50–60 lbs
  • Willingness to learn new inventory and adapt to evolving healthcare protocols
Requirements
  • Microsoft Office5 - 10 years
  • Customer Service3 - 8 years
  • Administrative Support3 - 8 years
  • Organization
  • Communication
  • Attention to Detail
  • Multitasking
Nice to Have
  • Time Management
  • Adaptability
  • MAS 100 experience is a plus, but not required
  • Background in bookkeeping/accounting is a plus, but not required
About Us

Surgical Principals, Inc. is a small distribution business that is based out of Tacoma. We are reliable, detail-oriented, and wear multiple hats in our dynamic environment. It is an ever-changing market, and the requirements of the job are fluid throughout each day. The building is large so being active is to be expected. We uphold the highest standards of support for our customers and sales representatives. We maintain an organized warehouse with quality products and offer support to our surgical sales professionals. There are other businesses in the building that are associated with the business and at times we assist those businesses as well.

Benefits
  • Medical and dental insurance
  • Matching 401(k) retirement plan
  • Casual dress code
  • Parking provided and close to building
  • Competitive salary (DOE)
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