Database ManagerChildren's Health Defense
The Database Manager oversees and works to maintain the integrity of the Children’s Health Defense (CHD) donor and prospect database (Raiser’s Edge NXT). Working cross-functionally, they oversee gift processing, data entry, maintenance, cleansing, reporting and analysis, as well as create and manage data systems protocols for all NXT users. They also manage one staff member–a Gifts and Data Processor. The position plays a key role in providing data to inform and assess fundraising strategy.
- Database administration and maintenance, including evaluating and updating user protocols, tracking and reporting revenue and donor/prospect activity, and providing end-user training and support
- Create reports and data analyses for Development and senior leadership to track progress against goals and identify significant trends in giving
- Manage and oversee the processing of daily gifts
- Manage the production of timely gift acknowledgements/tax receipts for all donations
- Generate mailing lists as needed
- Work to conduct weekly and monthly gift reconciliations with Finance team
- Create dashboards to help staff track progress against revenue and activity goals
- Work closely with database users across teams to ensure the production of donor and member communications and appeals
- Process NCOA updates
- Coordinate and plan for future data conversions/upgrades as needed
- Coordinate with Blackbaud as needed to update and troubleshoot Raiser’s Edge NXT
- Uphold CHD’s policies and procedures
- Attend meetings and events as required
- Respond to calls, emails and text communications in a timely manner
- All other duties as assigned
- 5-7 years’ experience in managing a complex database;
- 2+ years in the Medical Freedom movement with a strong understanding of and belief in CHD’s mission
- Advanced working knowledge of Raiser's Edge NXT
- Advanced working knowledge of Microsoft Office
- Aptitude for management and effective use of information systems in support of a development program
- Knowledge of fundraising principles and best practices
- Comfortable engaging with donors and organizational leadership
- Commitment to maintaining confidentiality and a high degree of accuracy in donor records
- Detail-oriented, with strong organizational, analytical, and planning skills
- Initiative and independence in carrying out responsibilities
- Attention to Detail
- Blackbaud CRM•5 - 10 years
- Collaboration
- Data Analysis
- Database Administration•3 - 8 years
- Raiser's Edge NXT•3 - 5 years
Children’s Health Defense (CHD) is a litigation advocacy organization dedicated to protecting child health, ending the epidemic of children’s chronic health conditions by eliminating harmful environmental exposures, holding those responsible accountable, and establishing safeguards. Guided by science, we are tackling big pharma, holding big industry accountable at an unprecedented scale, and establishing safeguards to make a safer environment for children. We share our discoveries about harmful environmental exposures with the public and nurture a culture of leadership in communities. Our programs and resources cultivate science literacy and build a foundation of collaborative problem-solving among our next generation of leaders, scientists, physicians, citizens, and stewards. Working both nationally and internationally, our collaborative approach engages local communities, governments, the private sector, and other partners.